Manager of Healthcare Sales

Creative Alignments

  • USA
  • $175,000-200,000 per year
  • Permanent
  • Full-time
  • 30 days ago
CriticalArc is redefining safety in healthcare—and we’re looking for a proven enterprise sales leader to drive national growth. This is a high-impact role for someone who knows how to navigate complex healthcare systems and sell solutions that solve real, urgent problems.CriticalArcCriticalArc is a rapidly growing SaaS firm delivering SafeZone™, a unified safety, security, and emergency management solution that provides Safety Everywhere™. SafeZone facilitates real-time response coordination for healthcare organizations, significantly enhancing safety for clinicians, staff, and patients. Quick to deploy, scalable, and intuitive, SafeZone transforms incident response, workplace violence prevention, and operational effectiveness within healthcare settings. At CriticalArc, we have an unwavering commitment to providing solutions that protect healthcare workers, creating safe environments in which individuals can flourish. Our strong culture of innovation, collaborative teamwork, and white-glove customer experience sets us apart in the industry. With an impressive 99% customer retention rate over ten years and exceptionally low staff turnover, we are dedicated to scaling responsibly without losing touch with the core values that have fueled our success.What You Will DoThe Manager of Healthcare Sales - USA will drive market expansion of CriticalArc’s SafeZone solution within the U.S. healthcare sector. This senior role demands an experienced healthcare technology sales leader who can effectively engage C-suite executives and senior stakeholders, navigate complex multi-stakeholder environments, and leverage extensive healthcare industry relationships. The ideal candidate will bring deep knowledge of workplace violence solutions, patient and staff safety, and a proven track record in enterprise SaaS sales within healthcare. Reporting directly to the Chief Operating Officer (COO), this role requires a hands-on strategic thinker with the ability to shape go-to-market efforts and personally develop and manage high-touch sales activities. Must be willing and able to travel nationally up to 40% of the time to meet with clients and stakeholders.Responsibilities
  • Develop and execute strategic plans to accelerate adoption and sales growth of SafeZone across healthcare organizations nationally, while actively engaging in day-to-day sales activities.
  • Leverage extensive industry networks to engage directly with senior healthcare executives, including CEOs, COOs, CNOs, CIOs, VPs of Security, Risk Management, and HR leaders.
  • Identify and manage strategic partnerships and alliances within the healthcare sector to accelerate market adoption.
  • Provide strategic insights to the global executive team on healthcare market dynamics, regulatory changes, competitive positioning, and emerging opportunities.
  • Oversee strategic customer relationships from prospecting and demos through complex negotiations, contracting, onboarding, and customer success.
  • Advocate and educate the market regarding the critical need for workplace violence prevention, staff safety, and operational efficiency improvements through innovative SaaS solutions.
  • Collaborate closely with product development, marketing, and customer success teams to align strategies and amplify SafeZone’s value proposition specifically for healthcare organizations.
  • Provide customer-driven insights to guide product development, ensuring SafeZone remains aligned with evolving healthcare industry requirements.
  • Represent CriticalArc as an industry thought leader at conferences, webinars, roundtables, and industry events.
Who You AreYou are an experienced healthcare technology sales leader with a proven track record in enterprise SaaS. You bring a strategic mindset, hands-on execution, and strong executive presence. You’re fluent in healthcare systems and regulatory frameworks and are passionate about advancing safety in clinical settings.Qualifications
  • Proven leadership and executive-level experience within enterprise SaaS sales, specifically targeting healthcare organizations.
  • Demonstrable track record of successfully navigating complex sales cycles involving multiple stakeholders and decision-makers within healthcare.
  • Expert knowledge of the healthcare sector, including organizational structures, regulatory considerations, patient and workplace safety issues, and operational challenges.
  • Established relationships and credibility with healthcare executives and decision-makers across hospitals, health systems, and healthcare networks.
  • Exceptional communication, negotiation, and executive influencing skills.
  • Experience addressing sensitive healthcare safety and security issues, including workplace violence, staff duress, and patient safety incidents.
  • Comfortable operating within high-growth, agile environments and adapting rapidly to changing business demands.
  • Bachelor’s degree required; Master’s degree in Business, Healthcare Administration, or related fields strongly preferred.
BenefitsCompetitive salary of $175K-200K base with significant uncapped On-Target Earnings (OTE) potential, bonus potential, healthcare benefits, and a 401K (6% match).Commitment to ongoing professional development, including executive training and industry conferences. CriticalArc fosters an inclusive, supportive workplace culture that values diverse perspectives and encourages collaboration and innovation.

Creative Alignments