
Senior Process Software Consultant - Retrofit
- Grand Rapids, MI
- Permanent
- Full-time
- Visits TGW customer sites to understand current operating environments.
- Provides software and IT responses for RFI's, RFP's, IT assessments, and proactive customer requests on contracts and concept plannings.
- Participates in prospect calls, design meetings, and review sessions.
- Collaborates with prospects' IT and software organizations.
- Develops process maps, detailed requirements, and feature set documents.
- Creates WCS/WMS scope split documents.
- Collaborates on software designs with the software integration team and IT infrastructure designs with internal IT.
- Provides input for software cost estimates and assists in developing proposal documentation.
- Collaborates in hand-over to the software integration team and with retrofit solutions design and application engineering teams.
- Reads and analyzes RFPs, validates data analysis, PPT slides, and proactively adjusts customer contracts and concept plannings accordingly.
- Provides input for simulation definitions and results evaluation.
- Participates in WCS to PLC integration designs and realization design sessions with clients.
- Reviews and provides input to the software functional specification document.
- Performs additional duties as assigned.
- Understanding of software systems and IT architecture.
- Ability to map operational activities to software requirements.
- Strong problem-solving and troubleshooting skills.
- Experience with material handling equipment (e.g., shuttle systems, miniload cranes, conveyors, pick stations) and supply chain software packages.
- Working knowledge of PLC technology.
- Experience implementing highly-automated intralogistics solutions.
- Experience optimizing supply chain strategies and supporting software
- Excellent written and verbal communication skills.
- Advanced knowledge of Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, etc.).
- Ability to remain stationary at a desk for prolonged periods of time.
- Ability to go to site frequently and move safely around industrial and/or warehouse environment.
- Ability to lift and carry supplies up to 25 pounds at a time.
- Ability to operate computers, tablets, phones, and other electronic devices.
- Ability to communicate with others verbally and in writing, on a frequent basis.
- Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.