Business Analyst, Operational Readiness - Juno Beach, FL

• Serve as a liaison between project teams and business units to evaluate operational impacts and identify readiness requirements.
• Define and manage operational readiness criteria, including updates to business processes, training materials, SOPs, support models, and internal communications.
• Collaborate with testing teams to ensure business needs are covered in test cases; support UAT, SIT, ORT planning, and defect resolution.
• Identify and track risks, dependencies, and readiness gaps through resolution, maintaining documentation throughout.
• Create and maintain readiness plans, checklists, and go/no-go criteria aligned with deployment timelines.
• Coordinate with change management and training teams to ensure operational staff are well-informed and adequately trained.
• Lead or support activities such as cutover planning, trial runs, and validation of business continuity procedures.
• Facilitate readiness workshops and status updates for project leadership and stakeholders.
• Define and communicate the post-implementation support model.
• Track readiness effectiveness through metrics and incorporate lessons learned into future implementations.

• 3 to 5 years of experience in business analysis or operational readiness roles, preferably in complex, cross-functional environments.
• Bachelor's degree preferred.
• Strong skills in Microsoft Excel and PowerPoint, with hands-on experience in JIRA.
• Familiarity with QMetry or other testing management tools is a plus.
• Proven ability to work independently, manage competing priorities, and deliver results on time.
• Solid understanding of testing cycles, operational workflows, and business continuity planning.
• Excellent communication and documentation skills, with experience presenting to stakeholders and leadership.

Hydrogen Group