Front Desk Agent

Suburban Studios Morgantown

  • Morgantown, WV
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Responsibilities:
  • Operate hotel switchboard, take calls and provide information and transfer calls
  • Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
  • Balance cash at the end of each shift and generate reports for the next shift.
  • Take reservations over the telephone, through emails and in person, including groups
  • Manage guest check-ins and check-outs appropriately
Qualifications:
  • Physical ability to stand, walk, and lift up to 25 pounds as needed.
  • Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
  • Availability to work flexible schedules, including weekends and holidays.
  • Strong customer service skills with a guest-focused approach.
  • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
About Company:
Be a part of a company that is focused on positively impacting and raising the bar on what relationships, reputation, and returns mean in hospitality.

Suburban Studios Morgantown