Front Desk Night Audit Agent - Hilton Garden Inn, Morgantown

Hilton Garden Inn

  • Morgantown, WV
  • $15.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
The Hilton Garden Inn Morgantown is nestled in the heart of Suncrest Towne Centre, just steps from shopping, dining, and minutes from WVU’s main attractions. We’re looking for a dependable, guest-focused Night Auditor to be the go-to person during overnight hours—keeping things running smoothly while delivering the kind of service that makes guests feel right at home.If you’re a night owl who enjoys quiet shifts, numbers, and hospitality, this might just be the perfect fit.Compensation + Benefits: $15.00 per hour. Full-Time Team Members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts.What You'll Be Doing:
  • Greet and welcome guests with warmth—even at 2 AM!
  • Handle guest check-ins, check-outs, and late-night arrivals with professionalism
  • Monitor guest accounts and post charges accurately
  • Complete nightly reconciliation and audit tasks
  • Take reservations by phone or online and assist with inquiries
  • Process payments and issue room keys
  • Keep the front desk secure, organized, and efficient throughout your shift
  • Be aware of hotel events, guest needs, and emergency protocols
  • Assist guests with luggage or special requests when needed
  • Provide prompt and courteous service to every guest—even when it’s quiet
What We're Looking For:
  • Previous front desk experience preferred, but not required
  • High school diploma or GED
  • Excellent written and verbal communication skills
  • Friendly, professional, and dependable — even on the night shift
  • Ability to stand or sit for extended periods and lift up to 30 lbs
  • Able to bend, move, and multitask comfortably during overnight hours
  • Fluent in English (reading, writing, and speaking)
  • Must be available to work 11:00 PM – 7:00 AM, including weekends and holidays
Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Hilton Garden Inn