Office Support Specialist II 2025
- Cheyenne, WY
- $22.63-25.14 per hour
- Permanent
- Full-time
- $2,000 Hiring Bonus (eligibility details in Notes Section)Comprehensive Health, Dental, and Vision Insurance, plus Short- and Long-Term Disability
- A Secure Future: Pension Plan with 14.94% state contribution
- Optional 457B Retirement Plan with a state contribution
- Generous Paid Time Off for Vacation, Sick Leave, and 10 Paid Holidays
- Creates and maintains training calendars and spreadsheets.
- Sends agency-wide training announcements and corresponds with internal and external state employees.
- Registers employees for events and troubleshoots issues when necessary.
- Orders, prints, and distributes event materials.
- Sets up and tears down classrooms.
- Sends and reviews course evaluation data following training events.
- Administers the State's Learning Management System (LMS) for the agency.
- Identifies appropriate structure for training events (e.g., Instructor-led vs. Virtual, Learning Plan, Assigned Training, etc.), and configures appropriate settings to include location, instructor, course reminders, evaluations, and other notifications.
- Sets up training events and records attendance following completion.
- Imports newly created online training content, historical training records, and external training completion data.
- Provides technical support on learning management inquiries and runs training completion and other reports on request.
- Collaborates with other state agency LMS administrators to assist in entering and assigning their respective program's training to employees.
- Provides customer service as the first point of contact for agency or state employees reaching out to the Training Services program.
- Maintains office supplies, processes invoices, and routes email inquiries to the appropriate employee,
- Completes the property inventory when required,
- Updates the Training Service's intranet page and rotates with staff to write Interchange articles.
- Performs other clerical and/or fiscal duties.
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist IOREducation & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist ICertificates, Licenses, Registrations:NoneNecessary Special RequirementsPHYSICAL WORKING CONDITIONS:
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying / moving light items, such as chairs via a chair mover or tables using the leg wheels, driving an automobile, etc.
- Special physical demands are not required to perform the work.
- FLSA: Non-Exempt
- **Qualifying eligibility and criteria for the hiring bonus
- Temporary employees accepting a full-time permanent position.
- Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
- One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
- Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
- Employees would only be eligible for one (1) hiring bonus in a 12-month period.
- If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
- The Wyoming Department of Transportation is a Drug-Free Workplace.
- E-Verify: WYDOT uses