Resident Engineering Coordinator

TRIGO Group

  • Lincoln, AL
  • Permanent
  • Full-time
  • 2 days ago
TRIGO Quality Solution is looking for a Full-time Resident Engineering CoordinatorLocation: Lincoln, AL (travel as required)Reports to: TRIGO Resident Engineering ManagerOverviewThe TRIGO Resident Engineering Coordinator supports the successful delivery and development of Resident Engineering services for automotive OEMs and suppliers. This role is primarily focused on project coordination, customer support, and operational execution, with occasional supervisory responsibilities for resident engineering teams. The Coordinator ensures projects are launched, monitored, and completed effectively while maintaining strong customer relationships and promoting continuous improvement.OverviewThe Resident Engineering Coordinator supports the successful delivery and development of Resident Engineering services for automotive OEMs and suppliers. This role is primarily focused on project coordination, customer support, and operational execution, with occasional supervisory responsibilities for resident engineering teams. The Coordinator ensures projects are launched, monitored, and completed effectively while maintaining strong customer relationships and promoting continuous improvement.Key ResponsibilitiesProject Coordination & Support
  • Coordinate and support resident engineering projects from launch through completion.
  • Monitor project KPIs and prepare reports for management and clients.
  • Support problem-solving activities and corrective action plans.
  • Assist with customer escalations and ensure issues are addressed promptly.
  • Ensure compliance with company processes, quality systems, and health & safety standards.
Customer & Business Support
  • Serve as a primary point of contact between customers (OEMs/suppliers) and the Resident Engineering team.
  • Represent TRIGO and its partners professionally at client sites.
  • Identify potential opportunities to expand Resident Engineering services and share business development leads.
  • Promote customer satisfaction through proactive communication and reliable project delivery.
Team Support & Supervision
  • Provide technical guidance and support to resident engineers and technicians as assigned by manager(s).
  • Assist manager with onboarding, training, and resource allocation for new and existing team members.
  • Communicate with field teams to ensure alignment with customer needs.
  • Contribute to continuous improvement initiatives and identify field RE team training needs.
Communication & Reporting
  • Maintain consistent communication with the Resident Engineering Manager regarding project status, risks, and opportunities.
  • Communicate with sales/business development on opportunities to grow the business with new and existing customers.
  • Prepare project information, customer updates, and internal reports as required.
  • Ensure appropriate and timely communication with both internal and external stakeholders.
Travel Requirements
  • Frequent travel to customer sites across the US and Canada.
  • Occasional extended stays during project launches or escalations.
  • Ability to travel with little advanced notice.
  • Valid US passport may be required.
QualificationsRequired:
  • Degree in Engineering or associated STEM discipline preferred, technical experience, or equivalent experience.
  • 3–5 years of experience in the automotive or other technical manufacturing industry.
  • 1–2 years in a resident engineering, project coordination, or comparable role.
  • Knowledge of quality principles (e.g., APQP, PPAP, FMEA, problem solving, Lean).
  • Excellent organizational and communication skills.
  • Valid driver's license.
Preferred:
  • Experience launching projects.
  • Experience supervising or coordinating technical teams.
  • Client relationship experience.
  • Proficiency with Microsoft Office and related software tools.
  • Additional language skills a plus.
Core Competencies
  • Strong customer focus with ability to build long-term partnerships.
  • Problem-solving and negotiation skills under pressure.
  • Ability to coordinate across multiple stakeholders.
  • Well-organized, reliable, and detail oriented.
  • Reliable, responsible and motivated self-starter.
  • Capable of supporting teams both onsite and remotely.

TRIGO Group