Lead Mammography Technologist
The South Bend Clinic
- South Bend, IN
- Permanent
- Full-time
- Regularly interacts and communicates with physicians, peers, and other healthcare professionals to facilitate departmental operations.
- Ensures follow up on physician and staff requests, either executing directly or triaging as appropriate.
- Gathers data when necessary and participates in department’s quality assurance and improvement plan.
- Works closely with the Mammography Technologists, Providers, Physicists and Modality Engineers to ensure the department operates within compliance of MQSA regulations.
- Coordinates activities/tasks to maintain compliance and accreditation with the Mammography Quality Standards Act(MQSA) and the American College of Radiology Services(ACR).
- Performs job responsibilities for Radiologic Technologist and/or Mammographer.
- Participates in regularly scheduled departmental and modality-specific meetings.
- Assists in administrative duties with regards to RIS and PACS oversee patient information is scanned into RIS so Radiologists can read images and completes studies in RIS.
- Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
- Acts as the initial point person for the staff in the department.
- Flex staffing for demand across locations to ensure optimal coverage.
- Exhibits ability to handle just-in-time problem solving.
- Ensures adequate inventory is maintained to continue uninterrupted workflow.
- Provide modality-specific training for current and new staff.
- Work with team to identify and monitor KPIs and report those metrics to Supervisor/Director.
- Perform QC on machines and ensure timely preventive and repair maintenance.
- Communicates with individuals internally and externally as needed to fulfill daily responsibilities.
- May handle initial patient concerns in absence or unavailability of Supervisor/Director.
- Maintains a clean, organized, uncluttered, non-disruptive work environment conducive to focused productivity.
- Willingly accepts other duties as assigned.
- Works collaboratively with the department management Supervisor/Director to develop and implement process improvement for the assigned area
- Create an inspiring team environment and an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day to day modality specific processes to include timely completion of procedures, and prompt patient turnaround.
- Monitor team performance and report on metrics.
- Motivate team members.
- Listen to team member feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Encourage creativity and employee engagement.
- Consistently demonstrates the core behaviors of The South Bend Clinic (RESPECT, TEAM WORK, COMPASSION, TRUST).
- Oversee Mammography daily huddles and engage the team to achieve goals.
- Continue to expand knowledge of continuous Quality Improvement.
- Provides input to Imaging Services Leadership on employee performance, evaluations, and disciplinary measures according to established policies and procedures. Performs team members annual competencies.
- Reviews work schedules and assigns duties to workers to maintain optimal work flow in a safe environment.
- Ensures a safe environment for patients and team members.
- Become proficient in all procedures performed at The South Bend Clinic’s ASC and trains staff accordingly
- Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
- Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
- Performs other duties as assigned when appropriate.
- ARRT Registered –Radiology Services and Mammography Radiologic Technologist license in the State of Indiana.
- CPR certified
- Ability to work effectively with and provide direction for the Breast Care Team.
- Effective verbal and written communication.
- Ability to adapt to a changing work environment.
- Strong Customer Service and Patient Care Skills.
- Detailed knowledge of the Quality Control testing requirements and documentation.
- Must take initiative, be able to problem solve, and be self-motivated.
- Must be a team player and help to work to move the departmental and organizational goals forward.
- Able to accept extra projects and follow them through to completion. Operate all department equipment.
- Understand all procedure protocols. Performs professionally and effectively in stressful situations.
- Computer skills.