
Dispatch Operations Coordinator
- Visalia, CA
- $25.69 per hour
- Permanent
- Full-time
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
- Serves as a Lead Dispatchers to help guide/answer any questions throughout the course of the shift
- Addresses any customer issues and/or provides resolution to problems that are within the scope of work, otherwise engages management for help
- Backfills for dispatchers when needed
- Responsible for ensuring any and all necessary forms used for the day-to-day operations are filled out completely and accurately
- Provides training for all new hires and/or any additional training needed for current staff
- Monitors and advises management if functional, productivity goals and objectives are not being met
- Performs other duties as assigned.
- Other Excellent oral and written communication and follow up skills
- Other Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Other Ability to work independently and as member of a team
- Other Flexibility to operate and self-driven to excel in a fast-paced environment
- Other Capable of multi-tasking, highly organized with strong time management skills
- Other Detail oriented with excellent follow-up practices
- Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
- Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
- Proficiency in Microsoft Office intermediate preferred
- H.S. diploma/GED required High School Diploma or equivalent
- Two (2) years or more Experience with DOT, and driver routing with minimum of 2 years experience in Logistics and/or Transportation preferred
- Knowledge in transportation environment, (i.e.: Shipping, receiving and inventory management, distribution or dispatch) advanced preferred
- Knowledge of warehouse and or software applications, routing and dispatch software systems advanced preferred
- Proficiency in Microsoft Office intermediate preferred