Senior Director Operations Physician Group
Franciscan Missionaries of Our Lady Health System
- Lafayette, LA
- Permanent
- Full-time
a. Monitors and evaluates financial performance of all services and identifies opportunities for review, enhancement, and cost reduction.
b. Prepares and implements departmental budgets. Also oversees development of financial systems to ensure departments operate within budgets and in accordance with performance standards.2. Patient Safety and Quality Transformation
a. Collaborates with departmental managers and staff, external agencies, and physician practices to ensure maximum quality care. Establishes and maintains strong working relationship with executives of clinical support areas.
b. Ensures program and patient services compliance with appropriate regulatory agencies.
c. Responsible for ensuring operational effectiveness and daily operations of the department.3. Leadership and Strategy
a. Provides direction or assists in compiling business plans, participates in strategic initiative, and directs operations of multiple clinics within a service line. Advises physicians and Directors on marketing, business development, program expansion, and discontinuation of services.
b. Resolves physician group service line problems related to staff, equipment, and system issues in an effort to improve service line efficiency and ensure the cost-conscious utilization of all resources. Fosters effective communication between clinic managers, directors, physicians, and Physician Group leadership.
c. Human Resources functions: - Selects, trains, orients, and assigns Physician Group Directors and Clinic Managers in a manner that ensures efficient operations and complies with relevant regulations governing the employment process. Implements and monitors director and manager performance and assignments. Coordinates various HR related activities with OLOL Human Resources department. Prepares performance appraisals, evaluates the performance, and provides feedback to direct reports.
d. Oversees the coordination of all aspects of new practice start-ups and/or divestitures to include credentialing and enrollment, workflow design, requisitioning of equipment and supplies, human resources, marketing and practice management system set-up.
e. Oversees all aspects of contract management.4. Other Duties
a. Performs other duties as assigned or directed.Qualifications:Experience - 4 years' experience in clinic operations including 2 years' healthcare management experience.Education - Master's DegreeSpecial Skills - Administrative, Delegates appropriately to all levels of staff, Leadership and management capabilities. Interpersonal Skills, Good interpersonal/human relations skills, Good oral and written communication skills, good time management/prioritization skills, Problem solving and critical thinking skills, Superior organizational skills.