
Senior IT Business Analyst
- Houston, TX
- Permanent
- Full-time
- Leads business requirement identification for assigned projects and targeted workstreams/functional areas, including cross-referencing requirements articulated by multiple business areas
- Establishes and maintains effective working relationships with business contacts, IT departments, and vendors; ensures effective communication and relationships between stakeholders and IT team members are maintained
- Works closely with developers to clarify requirements, capture assumptions, and identify impacts to business processes
- Applies knowledge of supported business areas to identify opportunities for process integration and refinement within IT and across business units
- Assists QA Analysts in the development of testing strategy and schedule; may help test execution as required to aid in delivery of a quality product, designed for user acceptance and adoption.
- Facilitates process analysis and improvement initiatives with appropriate stakeholders and coordinates any approved process changes or improvement initiatives.
- Performs data analysis, identifying gaps and potential pitfalls related to business requirements and production issues; recommends improvements or additional requirements within assigned business area; provides data analysis support to other business analysts and scrum masters on cross-team projects.
- Solution Architect
- Bachelor's degree or equivalent work experience
- 4+ years’ experience in business or systems analysis
- 2+ years’ experience specifically working in IT in a business analyst capacity
- 2+ years’ experience with data analysis tools such as SQL
- Ability to mentor and coach others
- Experience managing people
- Experience with business or systems analysis in Salesforce
- Training material development experience
- Experience testing IT changes
- Strong written and verbal communication skills
- Strong problem solving and critical thinking
- BI Skills - data analysis, reporting
- Microsoft Excel - modeling, analysis, pivot tables, formulas
- Open office environment
- Schedule needs are flexible to needs of the business and may require weekend or evening availability to support software releases
- Comprehensive benefits
- Competitive compensation & annual bonus
- Paid time off, including 10 holidays and Paid Parental Leave
- Cell phone allowance for many roles
- Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
- Complimentary garage parking in Houston