Systems Admin Prin
- Westminster, CO
- Permanent
- Full-time
- Responsible for the design, engineering, deployment, and maintenance of highly-available and secure Omnissa Horizon Operating environments.
- Support Citrix Virtual Apps and Desktop environments including Citrix Application Delivery Controllers (NetScaler)
- Work includes technical planning (cost, capacity, logistics), architecture, design, implementation, configuration management, maintenance, troubleshooting, root cause analysis, mitigation efforts, and monitoring of services and solutions.
- Continuous evaluation of currently deployed and emerging Remote Desktop and Access solutions to evolve business operations. Define process and success criteria for new technology proof of concepts.
- Assist with the creation of key performance indicators and metrics reports and dashboards to represent service health and user experience.
- Perform customer outreach to support service enhancements and troubleshooting.
- Provide technical and project leadership for the development of advanced solutions, assist with project direction, milestone planning, and completion.
- Interface with internal customers, program security, and management teams in planning for, deploying, maintaining, and troubleshooting services and systems.
- Assist management with VDI service roadmaps and service lifecycle management.
- Document technical processes and procedures as needed.
- Represent the VDI Team in meetings, including solution, architecture, and security reviews.
- Facilitate technical and group discussions.
- Cross train and assist with technical development of less experienced team members.
- Work under limited direction to determine, develop, and provide solutions/enhancements adhering to strict Information Systems security guidelines.
- Leverage troubleshooting skills to address stability objectives both reactively and proactively.
- Maintain a regular and predictable work schedule. Participate in on-call rotations.
- Establish and maintain effective working relationships withing Enterprise Shared Services and company Business Sectors. Interact appropriately with others to maintain a positive and productive work environment.
- Perform other duties as necessary.
- Bachelor's degree in a related technical field plus 6 or more years related experience. Related technical experience or certifications may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education
- 4+ Years of experience supporting a VMWare Horizon environment
- Functional knowledge of core networking concepts including TCP/IP, DHCP, DNS, routers, switches, firewalls, load balancing, VLAN segmentation, etc.
- Functional knowledge of Group Policy creation, application, and inheritance.
- Superb communication skills. Ability to translate highly technical details into easy to understand concepts.
- Excellent organization and project management/project coordination skills.
- Experience managing Citrix virtual desktops and application delivery environments.
- Experience or knowledge of migrating from Citrix to Horizon platforms.
- Experience with Splunk
- Experience with user profile management (DEM, FSLogix, etc.)
- Proficiency in the following preferred:
- Windows System Administration
- VMware VCAP level experience managing Data Center and Network Virtualization
- Knowledge of DOD Information Assurance practices and System Accreditation processes including
- configuring physical and virtual hosts to DISA STIG requirements
- Familiarity with Microsoft Azure and Amazon Web Services core service components.
- Scripting / Automation technologies such as Windows PowerShell, JSON, Ansible, Terraform, etc.
- Preferred certifications include VCP-DTM, VCAP-DTM Deploy/Design, CCE-V, CCP-N, OCPD, OCAP