School Receptionist

WNYRIC

  • Buffalo, NY
  • Permanent
  • Full-time
  • 28 days ago
Certified - Administrative - Other (Certified)Job Number 3300052430Start DateOpen Date 06/27/2025Closing Date 08/18/2025Enterprise Charter School (ECS) Overview:Enterprise is a public charter school in Buffalo, New York educating children in kindergarten through eighth grade. Founded in 2003, ECS is committed to "engaging young minds through projects and partnerships." We pursue our mission through our Charter's key design elements, with our primary focus on highly engaging project-based learning, comprehensive arts education, and individualized instruction for enrichment and acceleration. We celebrate diversity and inclusion and engage a variety of partners to support our students academically, socially, emotionally and culturally.POSITION TITLE: ReceptionistREPORTS TO: Manager of Family Engagement and Academic OperationsJOB DESCRIPTION SUMMARY:The Receptionist is a critical teammate who understands the importance of creating a warm and welcoming environment for all of the school's students, families, staff and guests. Manager of Family Engagement and Academic Operations. This team member works hard to build individual relationships with each of the school's scholars and families to ensure that they have a positive experience with the school. This team member also thrives in a fast-paced environment where they must frequently handle a wide variety of tasks, ranging from answering phones to contacting families regarding absences, to updating scholar dismissal information in the school's electronic system.ESSENTIAL RESPONSIBILITIES:General Communication * Answers the school's main phone number throughout the day and provides requested information to callers
  • Supports callers with their specific requests, including, but not limited to updating scholar dismissal information and logging information regarding scholar absences.
  • Takes messages for school team members and relays those messages to the relevant team member for future follow up.
  • Prints the Family Newsletter to have it available for all families who visit the school and takes the opportunity to reinforce important information about upcoming events (for example, to remind families about Report Card Night or a Family Fun Night).
Attendance Support * Runs an attendance report in Powerschool each day and emails the staff that report so that they can double check the accuracy of the attendance, fixing any errors that are identified
  • Calls the families of all scholars who are reported each day to check on the wellness of their scholar and, if appropriate, to remind the family of the school's attendance policy and relevant attendance supports
  • Documents and follows up on information from attendance calls, including, for example, enlisting the Assistant School Leader of Culture in addressing a chronic absenteeism issue or enlisting the School Operations Manager in addressing a transportation issue
Additional Clerical Duties * Provides assistance with general clerical duties (such as emailing, photocopying, printing, faxing or placing phone calls) when requested by the Manager of Family Engagement and Academic Operations.
  • Fulfills executive assistant duties for the Chief Executive Officer when requested.
All staff dutiesIn addition, all Enterprise employees commit to fulfilling certain responsibilities to build a joyful and rigorous school culture. For example, all staff members are required to attend parent teacher conferences and summer professional development sessions. All Enterprise Charter School employees also recognize that they may, from time to time, be assigned to complete duties not listed in this job description to ensure the effective operation of the school.School Wide CompetenciesAll Enterprise Charter School staff members demonstrate the following: * Articulates and applies historical context of racism and understands the current reality of students and communities of color in order to support racial equity
  • Accountable for students' success and believes Enterprise's students must receive the highest quality education possible in order to close the opportunity gap
  • Relentless commitment to mission of educating Enterprise's students
  • Actively demonstrates a commitment to supporting diversity, equity and inclusion
  • Serves as an advocate for racial equity with the school's colleagues, parents, students, community, and external stakeholders to promote equity in education and closure of the opportunity gap
CANDIDATE QUALIFICATIONS:
  • The ability to effectively communicate the vision of Enterprise Charter School in a way that invests scholars and families in the school.
  • Previous experience demonstrating excellent service for students and staff, particularly in a school serving students from historically marginalized communities.
  • A relentless commitment to closing opportunity gaps for our students to support their efforts to lead choice-filled lives
  • Detailed-oriented, strong follow-through skills and the ability to take initiative, prioritize tasks, and work independently
  • Strong time management skills, the ability to manage multiple tasks simultaneously and to meet deadlines
  • Excellent typing skills and proficiency in Microsoft Office Suite and common Google products (like Google Docs and Google Sheets).
  • Strong understanding of the importance of confidentiality, particularly as it applies to personal information of students and families.
  • An ability to speak a second language commonly spoken in Buffalo, such as Spanish, Arabic, Karen, Somali, Burmese, Swahili, Bengali, or Nepali is preferred.
  • High school diploma is required; Bachelor's degree is preferred.
  • A commitment to doing whatever it takes to ensure the success of Enterprise Charter School.
Enterprise Charter School is proud to be an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We welcome applications from all qualified individuals.Job AttachmentSalary Competitive YContact Person's Name Morgan PulliamContact Person's Title Manager Of Talent OperationsContact Person's Phone 716-855-2114 ex 4008Contact Person's Email morganpulliam@enterprisecharter.org

WNYRIC