Entry Level Sales Team Member
TalentForge Solution- El Monte
- Downey, CA
- Permanent
- Full-time
- Serve as a primary direct representative for our general telecommunications program, proactively engaging with prospective residential customers in designated areas
- Learn and maintain current knowledge of various telecommunications products and services, including internet speeds, voice plans, and entertainment packages, along with current promotions
- Conduct direct needs assessments to understand individual customer communication and entertainment requirements, then skillfully recommend tailored solutions
- Deliver persuasive and informative presentations that clearly articulate the benefits, value, and unique selling propositions of our telecommunications services to secure customer interest and commitment
- Effectively address customer questions, concerns, and objections with confidence and accuracy, employing strong communication skills to facilitate sales
- Guide customers smoothly through the entire direct sales and activation process, ensuring accurate completion of applications, contracts, and service enrollments
- Consistently meet or exceed individual sales targets and contribute to overall team performance goals for new customer acquisitions
- Maintain meticulous and confidential records of all direct customer interactions and sales activities within CRM systems
- Actively participate in ongoing training sessions, product updates, and coaching to enhance sales techniques and maintain expertise on telecommunications offerings continuously
- Up to 2 years’ experience in sales or customer-facing roles; enthusiastic entry-level candidates with a positive attitude and eagerness to learn are welcome
- Strong verbal communication and interpersonal skills with the ability to establish rapport and articulate information clearly and persuasively
- Proven active listening abilities and an empathetic approach to accurately assess and recommend solutions for customer needs
- Demonstrated ability to problem-solve effectively and think critically in dynamic sales scenarios
- Maintains professionalism, persistence, and composure in high-pressure or challenging situations
- Exhibits a proactive, goal-oriented attitude with a strong focus on driving sales and achieving results
- Detail-oriented and organized with competence in basic computer use and eagerness to learn CRM platforms