Veterinary Front Desk Point

Animal Emergency & Referral Center of Minnesota

  • Minnesota
  • $18.00-25.50 per hour
  • Permanent
  • Full-time
  • 29 days ago
  • Apply easily
The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for a Full-Time Front Desk Point to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people's differences, this position is for you!Role Title: Front Desk PointDepartment: ServicesShift: Days (7:00 am - 5:00 pm)
  • Every other weekend required
  • No more than four holidays per year required
Schedule: All shifts are scheduled at the Oakdale hospital. This is a two-week rotation, working every other weekend - 70 hours biweekly.The primary function of the Front Desk Point in the Services Department is to provide exceptional care of both patients and clients by service as an extension of the veterinarian. Additionally, the Front Desk Point is expected to promote professional growth through education and learning opportunities. This position will report directly to the Services Support Team Manager.Job Requirements:
  • Minimum of three (3) years client service experience required
  • Highschool Diploma or GED required
  • Veterinary experience in an ER/Specialty hospital is strongly preferred
  • Strong problem-solving skills
Job Highlights:
  • Manage same-day callouts and movement of Front Desk support staff at all locations
  • Assist in finding coverage for CSR, SCSR, and Triage schedule gaps.
  • Prioritize and direct workflow for the Front Desk while working alongside the ECC and Specialty Charge Technician(s)
  • Explain and troubleshoot financial constraints and payment options with clients and team members
  • Provide feedback, training, and coaching to team members
  • Advocate for team members to take their allotted breaks
  • Assist in hospital tours for interviews and guests
  • Perform peer reviews for wage/merit increases as assigned
Please review the job description for this position to learn more about the roles and responsibilities.How to Apply:If you think you have what it takes to join the AERC-MN team, then the next steps you want to do is to formally fill out our online application. Don't worry, the application process is smooth and quick. We require your resume and to answer some quick questions which will help us get to know you better. If you include a letter of intent, that would be super!So, what are you waiting for? Click that apply now button and get started!By submitting this application, I certify that all information I have provided is true and complete. I understand that any false information or omission may disqualify me from further consideration for
employment and may result in my dismissal if discovered at a later date.I understand that the employer may request an investigative consumer report from a consumer reporting agency. This report may include information as to my character, reputation, personal characteristics, and mode of living obtained from neighbors, friends, former employers, schools, and others. I understand I have a right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. I authorize the investigation of any or all statements contained in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.I have read, understand, and by my submittal of the application, consent to these statements.

Animal Emergency & Referral Center of Minnesota