Commercial Landscaping Account Manager | North Royalton, Ohio

• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Authority to interview, hire, and terminate employees, and recommendations for the hiring, firing, advancement, promotion, or change of status of other employees are given particular weight.
• Customarily oversee, plan, assign, and direct work of two or more employees.
• Appraise performance.
• Reward and discipline employees.
• Address complaints and resolve problems.
• Respond appropriately in emergency situations.

• Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
• Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals.
• Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates.
• Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team.
• Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations.
• Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
• Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
• Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork.
• Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
• Pursue professional development in the horticultural industry and stay current on industry events and trends.

• High school diploma or equivalent.
• One to two years of related industry experience and/or training.
• Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
• Driver's license.
• Ability to acquire applicator licenses as necessary per state requirements.
• Ability to complete required safety courses upon hire.
• Ability to operate power equipment.

• Involves in-person, office, or field visits with external clients and department and service line employees.
• Exposure to hazards or physical risks, which require following basic safety precautions.
• Noise level changes in the work environment.
• Exposure to customer complaints.
• Exposure to moving mechanical parts or equipment.
• Work in all types of weather and/or extreme temperatures.
• Exposure to a variety of vegetation, animals, insects, and other possible impediments to completing job requirements.
• Perform in the presence of distractions and work frustrations.
• Occasional travel away from home.

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!

• All listed benefits available to eligible employees on Day 1.

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