
JEWELRY/STORE MANAGER
- Lynnwood, WA
- Permanent
- Full-time
Essential Job Functions:
- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
- Achieve growth and sales targets by successfully managing the store sales team
- Maintain profitability of location through sales and proper shrink and expense control
- Interview, hire and recruit in the community to maintain pool of highly qualified candidates
- Onboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growth
- Achieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)
- Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for results
- Coordinate the operations functions of location
- Plan, organize, and supervise inventory process
- Display merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixtures
- Write store schedule to meet the needs of the business
- Verify proper service is delivered to customers by the goldsmith and watchmaker
- Verify that price changes, recalls, and stock balance are up-to-date
- Communicate current market trends and competitors activities to associates
- Partner with the host store when located inside of a Kroger Marketplace format store
- Maintain flexibility to work any shift and holidays
- Travel to off-site training events as well as division or regional meetings
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Desired Previous Job Experience:
- Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
- 2 years management experience
- Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
- Experience directing /participating on project teams
- Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager
- 2 years of retail jewelry experience; or combination of relevant education and experience
- Minimum 18 years of age
- Ability to pass drug test
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize a variety of tasks/projects
- Familiarity with industry/technical terms and processes
- Ability to continue education, as necessary
- Valid driver's license
- Diamond Council of America (DCA) courses completed within a year from being hired to this position
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Health care benefits
- Paid time off such as vacation, sick leave and parental leave
- Mental and emotional support resources through our Employee Assistance Program
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for a bonus and incentives based upon company performance
- Associate discounts on jewelry and in the host store
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career