Door/Bell Attendant
Black Desert Resort
- Ivins, UT
- $13.00 per hour
- Permanent
- Full-time
Shift & Schedule Availability: Year-Round / Full-Time
Pay Rate: $13/hour + tips. This is the base pay rate reasonably expected for this position. Individual compensation decisions are based on several factors.Why Join Us
- Competitive Wages and Benefits: Comprehensive health insurance, 401K with company match, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and free hotel stay employee program.
- Dynamic Environment: Opportunity to work with an amazing team focused on hospitality and service.
- Career Growth: Opportunities for professional growth and advancement in the hospitality industry.
- Greet and welcome all arriving guests with warmth and professionalism.
- Assist guests with unloading luggage, providing luggage tags, and delivering items to guest rooms promptly.
- Escort guests to their rooms and explain room features and resort amenities.
- Coordinate with valet and shuttle teams for smooth vehicle or transportation transitions.
- Assist guests in arranging shuttle transportation and provide directions or resort information.
- Handles all guest interactions with the highest level of hospitality and professionalism.
- Respond promptly to guest requests, inquiries, and special needs with accuracy and courtesy.
- Maintain a clean and organized bell desk, lobby, and porte-cochère.
- Monitor and manage guest luggage storage and retrieval.
- Collaborate with Front Desk, Valet, Concierge, and Housekeeping to ensure cohesive service.
- Support during high-traffic arrival and departure times and group check-ins.
- Follow all safety, security, and guest confidentiality policies.
- Provide resort information, promote amenities and events, and anticipate guest needs.
- Other duties as assigned
- 1+ years of hospitality or guest service experience preferred.
- High school diploma or equivalent required.
- Excellent communication, interpersonal, and problem-solving skills.
- Comfortable standing, walking, lifting, and working outdoors in varying weather conditions.
- Ability to lift up to 50 lbs and push/pull loaded luggage carts.
- Must have a valid driver’s license and clean driving record.
- Friendly, professional, and team-oriented demeanor.
- Flexible availability including weekends, holidays, and early/late shifts.