Director (Case Manager) eDiscovery | Technology | Multiple Locations
FTI Consulting
- Chicago, IL
- Permanent
- Full-time
- Is technically minded - all our work requires thinking in a logical, mathematical way about processes and sets of data.
- Works flexibly with a variety of team members - we work on a variety of projects at the same time, each of which can be staffed differently.
- Is eager and excited to learn - a positive, open-minded attitude will ensure quality work and bodes well for long-term career development.
- Works hard - while we do innovate, everyone has regular assigned tasks that are part of the overall workflow and on which high quality client service depends.
- Enjoys solving the impossible - we often receive requests that require us to consider difficult questions and develop new processes.
- Has the ability to travel when requested.
- Proactive project planning and driving including agenda setting and timelines, leading internal and external discussions, task management and monitoring deadlines
- Serve as a primary point of contact for client/counsel including management of expectations and development of processes to successfully meet client end goals
- Work collaboratively with multiple teams to ensure seamless completion of tasks and handoffs
- Work to ensure a quality product and delivery of all work via QC checklists within established timeframes
- Manage project staffing and resource allocation
- Manage expenditures with budget estimates; maintain communication with client and project team regarding project scope and modifications
- Identify risk and work with team to implement processes to mitigate
- Introduce additional FTI services to clients as needs dictate
- Provide superior client service in demanding, deadline-driven situations
- Maintain professional image within the firm and project same to those outside the firm
- BS or BA college degree required, 5 years of eDiscovery related experience
- 5+ years of legal / electronic discovery / case management or consulting experience
- Proficiency or Knowledge of Relativity databases
- Knowledge of Ringtail/Nuix Discover databases or similar document review management applications such as Concordance, Introspect, Summation
- Strong proficiency with Windows and related software, especially Microsoft Excel and SharePoint
- Excellent communication and client interface skills (verbal and written)
- Outstanding client service in demanding, deadline–driven situations
- Ability to work independently in fast-paced, multi-task environment
- Demonstrated proficiency in leading people in a team environment
- Ability to think clearly under pressure and strong logical reasoning skills
- Willingness to take on new and challenging tasks to assist team in successfully meeting deadlines
- Competitive total compensation, including bonus earning potential
- Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
- Generous paid time off
- Company matched 401(k) retirement savings plan
- Potential for flexible work arrangements
- Generous paid parental leave and flex return support
- Family care benefits, including back-up child/elder care
- Employee wellness platform
- Employee recognition programs
- Paid time off for volunteering in your community
- Corporate matching for charitable donations most important to you
- Make an impact in our communities through company sponsored pro bono work
- Professional development and certification programs
- Free in-office snacks and drinks
- Free smartphone and cellular plan (if applicable)
- FTI Perks & Discounts at retailers and businesses
- Upscale offices close to public transportation
- Employee Status: Regular
- Exempt or Non-Exempt?: Exempt
- Job Family/Level: Op Level 3 - Director
- Payroll Expense Type: Direct (Billable)
- Minimum Pay: 88000
- Maximum Pay: 156000