Security Operations Officer - Data Center
- Omaha, NE
- $19.00 per hour
- Permanent
- Full-time
- Pay Rate: $19.00 / hour
- Schedule: Morning and Evening Shift Available
- Duties: Foot Patrol, Access Control, and CCTV Monitoring.
- Experience: Must have 1+ years of Security Experience.
- Skills: Comfortable using technology devices
- Physical Requirements: Must be able to walk, stand for long periods, and work in all weather elements.
- Answer, evaluate, and prioritize incoming telephone and radio calls
- Communicate effectively with on-site security personnel to properly resolve incidents
- Provide pre-arrival emergency or medical instructions to local law enforcement or fire personnel
- Monitor fire/life/safety alarms to determine the necessary level of response
- Escalate and coordinate incidents to the site supervisor
- Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, and administrative and database materials
- Become proficient with several computer applications to properly log data, verify access, create customer profiles, and issue badges
- Become conversant with emergency procedures and evacuation procedures for data center
- Identify suspicious criminal activity and ensure an effective response from local law enforcement, retail center personnel, and/or corporate management
- Operate and monitor internal and external surveillance cameras and state of the art surveillance programs for data center
- Ensure all components of the Security Operations Center surveillance equipment are operating according to expected standards and protocols
- Maintain an effective video management system in accordance with expected standards and protocols. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events and assist with an investigation regarding suspicious activity, property damage, acts of violence, etc.
- High School diploma or equivalent or minimum of five (5) years of work experience
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Must possess, or be able to obtain, Cardiopulmonary Resuscitation (CPR) certification within 60 days of assignment (training is provided on-site)
- Post hire, must complete required monthly training and successfully pass the new hire training program
- No prior work history required
- Possess aptitude to learn and the willingness to progress
- Proficient in computers and productivity software
- Ability to monitor surveillance and alarm response
- Excellent oral and written interpersonal communication skills; customer-service oriented
- Capacity to multi-task, to work under pressure, and to think through a problem before making a decision
- Customer service experience
- Prior dispatch or protective service experience
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.