Account Executive

• Penetrates accounts at both the functional and Executive level, working with Business Team leaders and industry experts to design superior solutions for customers current and future needs.
• Provides cross-territory technical and sales expertise when needed.
• Instrumental in execution of MSC Collaboration projects and cross selling activities.
• Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement.
• Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
• Must achieve sales plan and account retention target.
• Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement.
• Effectively communicate initiatives between multiple contacts within a customer
• Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.
• Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer's needs.
• Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements.
• Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets.
• Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
• Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
• Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
• Retains customer base by delivering and ensuring a superior customer experience.
• Maintains accurate and quality sales records and prepares sales and activity reports as required.
• Responsible for successful implementation of major company programs and initiatives.
• Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.
• Secures and submits customer orders for processing utilizing wireless ordering technology.
• Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
• Submits in timely manner, in the format requested, all written reports as required by management.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

• High school diploma or equivalent is required.
• Two to four year college degree preferred.
• Minimum of 3+ years outside direct sales/service experience preferred.
• 2 years of Industry experience preferred.
• Experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.

• Proven track record in new account acquisition, account retention and/or account penetration (expansion of sales within existing accounts) is preferred.
• High degree of integrity and ability to develop customer relationships required.
• Demonstrated ability to resolve problems and develop action plans.
• Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
• Requires ability to read technical material and develop analysis regarding the same.
• Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills.
• Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, handheld scanners.
• Must exhibit basic math skills and ability to organize and manage time appropriately.

• A valid driver's license.
• Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
• Job entails frequent lifting, bending and stretching.
• Ability to move product weighing up to 60 pounds.

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