
Sales Account Executive - Plattsburgh, NY
- Plattsburgh, NY
- $53,760-92,940 per year
- Permanent
- Full-time
- Maintains and grows a book of business (e.g., ground, air, international)
- Introduces new products and services and expands business opportunities within customer accounts
- Tracks sales performance to objectives
- Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
- Utilizes resources and account history to prepare for sales calls
- Submits pricing requests and analyzes price quotes
- Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data
- Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applications
- Describes general customer profiles targeted by the company
- Understands industry and financial trends impacting UPS and/or customers’ organizations; identifies the organizational structure and functions within a business
- Possesses basic understanding of competitor’s tactics, product/service offerings and strategies; translates competitor performance and actions into implications for UPS
- Works with others to research stakeholders' and key decision-makers' needs, requirements and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraints
- Understands customer’s general business needs and knows the account status; may provide information about accounts for use in planning account strategy
- Possesses ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties
- Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions
- Establishes and maintains entry level contacts in customer organizations; builds relationships to further understand customers’ business and objectives
- Demonstrates a basic understanding of supply chain concepts and identifies issues within a supply chain
- Experience with Business to Business or Business to Consumer sales
- Willing to travel, as required
- Experience using Microsoft products
- Bachelor’s Degree (or internationally comparable degree) - Preferred
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
- Employer will not sponsor a visa for this or future positions
- Must be currently located in the same geographic location as the job or willing to relocate yourself if relocation assistance is not included