Account Manager, Americas, Global Intelligence
FiscalNote
- Washington DC
- Permanent
- Full-time
- Manage allocated book of business and execute on subscription and advisory revenue quota
- Execute comprehensive account strategies for each account under your portfolio of accounts to maximize both gross retention and net retention, in line with the overall growth objective
- Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling
- Implement best practices, processes, and tools to enhance the client experience
- Develop strategies for gross-retention and net retention.
- Collaborate with BDM reps and client success to strategize and identify new revenue opportunities within existing accounts, including upselling and cross-selling of additional products and services.
- Develop strategies with FNGI advisory consultants to expand advisory consultancy sales within your book
- Work closely with Client Success to develop and implement strategies to improve client retention rates
- Maintain accurate records in FNGI's CRM
- Travel as required to client sites or industry events/conferences
- Other duties and tasks, as assigned.
- Bachelor's degree in Business, International Relations, Geopolitics, Economics, or related field
- 2-5 years of account management experience within the geopolitical & market intelligence/information services industry
- Proven track record of successfully managing key client accounts and driving revenue growth
- Strong expertise regarding the geopolitical, market intelligence, and security fields
- Excellent communication and interpersonal skills, with an ability to build strong relationships with clients and internal stakeholders.
- Strong business acumen and understanding of the industry and market trends.
- High-performance record of renewals and retention
- A high capacity for work and ability to manage multiple competing demands
- Determined and robust attitude with a strong commitment to succeed
- Fluency in the English language is essential.
- Fluency in Spanish is highly desirable.