Director of Quality - ChemRite
Lewis & Clark Capital
- Lannon, WI
- Permanent
- Full-time
- Minimal BS degree in Chemistry, Biology, Quality Engineering, or other health related sciences.
- 3-5 years of experience managing a quality assurance department in a manufacturing environment.
- Deep knowledge of cGMP, FDA regulations, and CFR 21 compliance.
- Experience with successful implementation and oversight of compliance programs.
- Track record of leading quality assurance teams and managing audits, inspections, and regulatory submissions.
- Is an analytical and decisive decision maker.
- Has the ability to generate respect and trust from staff and external contacts.
- Lean Manufacturing, Six Sigma certifications, Certified Quality Auditor (ASQ CQA), or Certified Quality Engineer (ASQ CQE)
- Has bilingual English and Spanish skills.
- Manages daily activities of the Quality Assurance, Quality Control, Document Control, and Compliance departments.
- Proactively communicates with all department supervisors to achieve quality and compliance standards.
- Creates and monitors the monthly quality metrics and reports to management the monthly performance scores.
- Completes performance reviews for the quality unit on an annual basis.
- Reports to management on quality issues and trends (i.e., deviations, QA reporting, customer complaints, etc.)
- Carries out supervisory responsibilities in accordance with the organization''s policies and applicable laws.
- Responsible for interviewing, hiring, and training new employees.
- Ability to foster a culture of accountability.
- Oversees compliance with all regulatory bodies governing quality, environmental, health, and safety. Includes but is not limited to the FDA, EPA, OSHA, DNR, State, and Federal regulations.
- Prepares and facilitates customer and regulatory audits and or inspections.
- Reviews and approves changes to quality documents as necessary (i.e. QARMs, QAFGs, QAPMs, manufacturing records, project folders, QSM SOPs, etc.)
- Responsible for monitoring validation program. This includes cleaning validations, process validations, method validations, and equipment validations.
- Proposes, updates and enforces Quality Assurance policies and procedures (SOPS).
- Maintains oversight of the Vendor Qualification process and maintains the Approved Supplier List.
- Audits Quality System and vendors following audit guidelines.
- Ensure change control process is being followed.
- Investigates and writes all types of deviations, non-conforming products, and customer complaint reports.
- Interacts directly with customers regarding quality related issues.
- Investigates, develops, and recommends changes to processes and procedures to drive continuous quality improvement.
- Completes annual product review.
- Coordinates and facilitates third party audits when necessary.
- Works and collaborates with the sales and production team to review new business opportunities, develop new manufacturing processes, and onboard new customers.
- Ensures quality documentation is correct and in place for new business onboarding and is accomplished following efficient established procedures.
- Communicates respectfully with people at all levels both internally and externally.
- Gathers and gives relevant information to others in a timely manner (co-workers, customers, vendors).
- Actively participates in group discussions and brings ideas to management's attention.
- Acts consistently with company values and norms; effectively uses organizational guidelines and procedures to solve problems.
- Actively supports and implements company decisions. Places shared goals before narrower interests.
- Demonstrates good judgment in decision making and pursues win-win outcomes.
- Sets clear expectations and gains agreement on desired actions.
- Holds employees accountable for tasks and assignments; quickly reinforces or redirects performance when appropriate.
- Completes annual review with each direct report; clearly addresses action items to enhance performance.
- Regularly documents direct report's performance throughout the year, particularly when disciplinary action is required