Quality Director
Strohwig Industries Inc
- Richfield, WI
- Permanent
- Full-time
- Develops and implements the Company's quality vision, goals, and long-term strategy aligned with machining industry standards.
- Drives a culture of continuous improvement, precision, and accountability across the organization.
- Leads the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, IATF 16949, and other relevant certifications.
- Manages internal and external audits, ensuring compliance with customer, industry, and regulatory requirements.
- Oversees Corrective and Preventive Actions (CAPA) and Root Cause Analysis (RCA).
- Implements robust in-process inspection systems (CMM, optical, surface measurement, SPC, etc.).
- Monitors and reduces scrap, rework, and warranty issues through data-driven analysis.
- Drives First Article Inspection (FAI) and Production Part Approval Process (PPAP) when required.
- Leads the Quality Department, including engineers, inspectors, and technicians.
- Provides training on inspection techniques, GD&T (Geometric Dimensioning & Tolerancing), and quality tools.
- Mentors employees to strengthen problem-solving and continuous improvement skills (Six Sigma, Lean, Kaizen).
- Act as the primary quality representative with customers during audits, product launches, and issue resolution.
- Manages supplier quality programs: qualification, audits, performance monitoring, and corrective actions.
- Ensures that customer complaints and nonconformances are resolved promptly and effectively.
- Defines and monitors KPIs such as PPM (Parts Per Million defect rate), OEE (Overall Equipment Effectiveness), and on-time delivery.
- Reports quality performance and trends to senior leadership. Develops, implements, and maintains the Company's ISO-certified Quality Management System (ISO 9001, ISO 13485, AS9100, or IATF 16949, depending on industry sector).
- Ensures compliance with ISO standards and customer-specific quality requirements through robust documentation, audits, and management reviews.
- Drives continual improvement initiatives in alignment with ISO principles of risk-based thinking, process approach, and customer focus.
- Provides ISO-specific training across the organization, ensuring employees understand their role in maintaining certification and compliance.
- Mentors staff in ISO quality tools such as Root Cause Analysis, Risk Management, and Statistical Process Control (SPC).
- Bachelor's degree or equivalent.
- Great knowledge of industry-specific quality standards and regulations.
- Great problem-solving and analytical skills.
- 5+ years' experience in quality control, assurance, or a similar field.
- Master's degree in mechanical engineering, industrial engineering, or a related field.
- Apprenticeship or vocational training.
- 10+ years' experience in quality control or assurance.
- Proven experience in quality management.
- Lean Six Sigma Black Belt
- Stand, walk, push, pull, reach overhead, and bend to the floor.
- Exert 1 to 25 pounds of force 5% of the time.
- Exert 26 to 50 pounds of force 5% of the time.
- Exert 50-plus pounds of force 5% of the time.
- Reading machine dial gauges, blueprints, precision measuring instruments, and computer screens requires near acuity and accommodation.
- Read English and understand sketches, routings, safety rules, operating and maintenance instructions, and procedure manuals.
- Communicate effectively with employees.
- Primarily an indoor shop-based position, but with an enclosed office on the shop floor.
- Moderate noise levels from operating machines.
- Physical hazards from moving equipment and machine parts.
- Machining fumes, dust, and mist.
- Skin exposed to oils and cutting fluids.