Pega Lead System Architect (Healthcare Contact Center)
Saransh Inc
- Alpharetta, GA
- Permanent
- Full-time
- Pega Certified Lead System Architect (CLSA) Mandatory
- Hands-on expertise in Pega Customer Service for Healthcare and Contact Center implementations
- Experience in Healthcare workflows (member services, claims, eligibility, prior authorization, appeals, provider interactions)
- US Healthcare Payer/Provider domain knowledge (Medicare/Medicaid/Commercial)
- Cloud experience (AWS, Azure, or GCP)
- Knowledge of HIPAA compliance and PHI handling
- Only Healthcare Contact Center Pega LSA profiles will be considered.
- All the skills mentioned in the skill matrix must be clearly highlighted in the candidate's resume.
- Resumes without the required skills and experience explicitly mentioned will be treated as invalid and will not be considered.