
Systems Engineer II - CVAD - PVS - MCS - Infrastructure/Networking - Ivanti
- Saint Louis, MO
- Permanent
- Full-time
Top 3:
- Strong CVAD troubleshooting/understanding of Citrix Provisioning Services (PVS), Machine Creation Service (MCS) and app/desktop publishing
- Infra. and Networking Skills (Windows Server/AD/GPO/DNS/DHCP, NetScaler load balancing, network.)
- Ivanti Personalization/User Workspace Manager
- 3 or more years with skills listed in top 3 section below AND the below tech skills
- Citrix Published Apps
- Citrix Desktop
- Ivanti User Workspace Manager
- Scripting/Automation
- Windows Server
- Windows Clients
- Windows RSAT and Scripting
- Windows OS, Group Policy, Active Directory
- Healthcare background
- Analytical and problem solving ability, strong communication skills and customer/user-centric mindset with attention to details.
- Fslogix
- Citrix Cloud
- App Virtualization
- Healthcare experience
About the Role:
- Our team is responsible for Designing, implementing, managing, and supporting Citrix environments
- Our projects include but aren't limited to Image automation project, Image upgrade to newer OS etc.
- Support, development, implementation, automation, enhancement, and maintenance of Citrix environments
- Manage, support, optimize desktop management and delivery applications
- Tickets (incident, issue) reporting, daily health checks
- End user support
- Troubleshoots and resolves problems
- Individual work/performance are tracked in ITCV confluence/Jira/ServiceNow
- Multi-site onprem and cloud-based Citrix
- Conduct primary/generative and secondary/evaluative research using mixed method techniques
- Lead and execute qualitative and quantitative research techniques including identifying research needs and appropriate methodologies.
- Execute quick turn full-cycle survey research including research design, instrument development, programming, deployment, analysis, and reporting.
- Facilitate interviews, focus groups, diary studies, comparative and competitive assessments, findings workshops, stakeholder meetings, and findings presentations.
- Conduct simple (e.g. quick polls) and complex (e.g. discussion boards, in-depth interviews, focus groups, etc.) research studies in our various online communities.
- Create and manage ongoing “listening posts” across all customer types and all lines of business. Specifically, relational and transactional surveys administered via email, SMS, QR codes, and pop-up intercepts.
- Partner with key stakeholders and other research groups (UX, market research) across the enterprise, sharing insights and connecting internal groups with common initiatives.
- Lead and socialize our research repository, research governance and best practices processes, and measurement strategy.
Job Profile Summary
Position Purpose:
Designs, analyzes, develops, modifies, installs, tests and maintains systems software and hardware. Assists with vendor evaluations, modifies and/or debugs vendor-supplied utilities and packages, and prepares technical documentation for telecommunications, network, and system software applications.
Education/Experience:
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 2 - 4 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:
One or more of the following skills are desired.
3+ years of related experience. Healthcare experience is a plus.
System administration on Microsoft Windows Operating Systems
High Skill level with Citrix and most Operating System commands/utilities
Fundamental understanding of clustering concepts, patching, system security standards and virtualization technologies
Knowledge of Cyber Security
Experience with Other: PowerShell and Endpoint Engineering
Knowledge of Other: Audio Visual production equipment, i.e. Cameras, Video Switchers, Audio Mixers, Encoders (Codecs) Wireless Microphones, Stage Lighting, Zoom, Teams
Knowledge of Other: PanTiltZoom and manned camerasSoft Skills:
Intermediate - Seeks to acquire knowledge in area of specialty
Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
Intermediate - Ability to work independentlyLicense/Certification:
CISSP Certified Information Systems Security Professional preferred