Inside Sales Representative I Inside Sales
Builders FirstSource
- Overland Park, KS
- Permanent
- Full-time
- Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
- Enters orders into system and schedules delivery of products.
- Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
- Participates in coordinating and conducting customer workshops.
- Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
- Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
- Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
- Other duties may be assigned.
- Knowledge of company products, competitor’s products and company standards
- Knowledge of company product pricing, discount and estimating formulas and guidelines
- Good verbal and written communication skills
- Demonstrates strong detail orientation skills
- Strong customer service skills
- Knowledge of basic sales techniques, concepts and the ability to influence and persuade
- Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Knowledge of and ability to use motorized and non-motorized material handling equipment
- Subject to both typical office environment and outside locations with temperature and weather variations.
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
- Standing or walking for 80% of the day. Stooping and kneeling throughout the day.
- Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
- Reaching-extending the hand(s) and arm(s) in any direction.