District Manager- BluFox Mobile Philadelphia Pennsylvania
Blufox Mobile
- Philadelphia, PA
- $80,000-110,000 per year
- Permanent
- Full-time
- Competitive annual salary: $80,000-$110,000
- Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
- Oversee the sales performance and operations of multiple retail locations within your assigned district.
- Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
- Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
- Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
- Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
- Recruit, train, and develop Store Managers and Sales Associates.
- Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
- Provide ongoing support, coaching, and feedback to enhance team performance.
- Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
- Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
- Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
- Implement strategies to enhance the overall customer experience.
- Bachelor's degree or equivalent experience
- 5+ years of experience in retail management or a related field required.
- Experience in wireless/cable/retail sales preferred.
- Medical, Dental, Vision, 401k
- Paid training
- Vacation, Sick, and Personal Time OFF
- Opportunities for career advancement
- Comfortable, state-of-the-art workspace
- Responsible for supervision and profitability of all stores in assigned area
- Analyze sales trends for the locations, unlock the full potential of each store location by maximizing resources, available sales promotions, and team effectiveness.
- Conduct and maintain regular sales channel analysis, reporting, and benchmarking for the purpose of continually improving sales productivity, cost per acquisition, and quality of sale.
- Develop and manage monthly forecasts for sales performance expectations, commissions, expenses, and other special projects.
- Coordinate with inbound sales and retention departments to leverage best practices for product positioning, sales presentations, promotional offer use, retention tools, and overall customer sales and service expectations.
- Oversee sales quotas and operational effectiveness for all Managers and Sales Reps in assigned store locations.
- Conducting regular meetings with all sales staff to assist them in achieving their goals
- Responsible for ensuring all team members are compliant with policies and procedural issues
- Maintain standards of appearance as established by Blufox Mobile.
- Other duties assigned as needed
- Manage NPS (Customer Satisfaction) score for customer interactions within District.
- Works with team to ensure excellence in customer service with every customer contact.
- Coordinate with Leadership & Development personnel to initiate and sustain effective sales channel training and development programs.
- Commission
- Medical Plan
- Dental Plan
- Vision Plan
- 401K
- Vacation, Sick and Personal Time Off