Sr. Events & Operations Manager| Sioux City Convention Center
Spectra Experiences
- Sioux City, IA
- $70,000-75,000 per year
- Permanent
- Full-time
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
- Responsible for planning, coordinating, and facilitating the logistics of events throughout the Sioux City Convention Center.
- Advances and communicates all event information to appropriate departments and staff.
- Develop and control event budgets including preparing pre-event financial estimates and completing post-event financial settlements based on contractual requirements.
- Ensure timely and accurate event information is delivered to the Finance Department for settlement/invoicing purposes.
- Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
- Ensure that all event insurance certificates, licenses and permits required for production are obtained promptly, including pyrotechnics and traffic control.
- Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing.
- Responsible for the Events Department role in the execution of event contracts and rental agreements.
- Prepares events reports noting attendance, times, significant problems, etc.
- Ensure collection of all payable by due dates.
- Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators).
- Must work on-site for assigned events, maintain excellent attendance, and contribute to a safe & healthy work environment.
- Develop long range plans for future events and maintain departmental equipment.
- Maintain communication with events and operations team to ensure a flawless event.
- Responsible for managing event set ups and changeover.
- Oversee the operations and housekeeping services for the facilities.
- Oversees operations and events part time staff: hiring, training, supervision, evaluation, disciplinary actions and scheduling.
- Lead the operational procedures, processes, and responsibilities as it relates to the facility.
- Responsible for OSHA compliance and knowledge of changes in Federal, State and Local law.
- Participate in the development and administration of the Operations budget; forecast for staffing, equipment, materials, and supplies.
- Oversee all production, setup, event staff, event-related contract services.
- Create work schedules for operations, event and security staff, delegate assignments and review performance and results.
- Order supplies, materials and janitorial supplies to maintain the facilities within budget guidelines; receive, store and maintain all supplies and materials.
- Establish and maintain relationships with vendors.
- Maintain hazardous materials communication program, material safety data sheets and required records and permits; Develop and maintain an accurate record keeping system.
- Assist with preparation of departmental payroll for part time staff.
- Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
- Complete all duties with a customer service focus through teamwork and dedication to OVG’s principles.
- General building maintenance and cleaning (SOP and as scheduled).
- Create and execute daily, weekly, monthly, quarterly and annual maintenance checklists and upkeep of log.
- Report to Director of Operations on daily and weekly activities, provide maintenance reports.
- Attend weekly staff and production meetings.
- Maintain the cleanliness and organization of equipment and storage rooms.
- Other duties as assigned.
- Bachelor’s degree from an accredited college or university with major course work in facility management, Sports Management, Marketing, Business Administration or related field.
- 3-5 years of increasingly responsible event management, operations, and building maintenance experience in a stadium, arena, convention center or public assembly facility setting highly preferred.
- Proficient in use of Microsoft Office programs in a Windows format; experience with AutoCAD preferred.
- Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations.
- Ability to communicate clearly and concisely in the English language, both orally and in writing.
- Ability to handle mutiple tasks at one time.
- Production experience involving concert set up, audio, video, lighting, and rigging preferred.
- Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, staging, retractable seating risers, basketball floors and ice install
- Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast-paced high-pressure environment.
- Ability to work independently and as part of a team.
- Must be available to work a flexible schedule, including long shifts, early mornings, evenings, weekends and holidays as required.