System Administrator

SelectQuote, Inc.

  • Indianapolis, IN
  • Permanent
  • Full-time
  • 26 days ago
Company Overview:More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.About the Role:The System Administrator is responsible for ensuring stable and efficient system infrastructure services through installation maintenance/support, monitoring and design, optimization of all server software and hardware. This position will also be required to troubleshoot system software and hardware problems. The System Administrator will assist in implementation of gathered solution design requirements based on established standards and best practices. The System Administrator is expected to be proactive and leverage analysis tools for monitoring and auditing.Supervisory Responsibilities:
  • This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities:
  • Maintain all pertinent infrastructure process documentation
  • Solve computer related problems troubleshooting hardware and software issues
  • Assists with Implementation of software operating systems and system updates
  • Assist in server deployments including Domain Controllers Web servers DNS servers
  • Monitoring networked computer equipment
  • Patch and upgrade systems to maintain system requirements
  • Perform server administration tasks including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
  • Collect data and interpret errors and/or problems in configurations
  • Backup Servers (virtual and physical servers)
  • Serve as an escalation resource for the NOC and Service Desk teams
  • Work with Service Providers and Product Vendors to ensure uptime of resources
  • Manage ongoing Software Virus security updates for servers and workstations
  • Support deployment and administration of MFA across data center systems, SaaS services, virtualized and cloud environments
  • Support integration and ongoing administration of SSO/SAML solution into all systems and applications
  • Supporting high-availability data replication business continuity fail-over solutions including disaster recovery and offsite storage implementations and support
  • Handle failures and process RMA’s for failed products
Skills/Abilities:
  • Some experience with Microsoft applications. (Active Directory)
  • Knowledge of PC’s and operating systems (Linux Windows)
  • Excellent oral and written communication skills
Education and Experience:
  • Bachelor's degree or equivalent work experience required
  • MTA MCSA Linux+ LPIC-1 LPIC-2 or other industry certifications preferred
  • Experience working with VMware Hyper-V
  • Experience with backups proficient in system backups and restores/recoveries from disks/virtual/cloud
  • Experience or understanding of working in a technical environment requiring compliance e.g. HIPAA, SOC2, PCI-DSS, SOX
  • Experience working using automated deployment and maintenance technologies
  • Experience with networking across various network layers and client/server environments; support of LAN and WAN based networks
Physical Requirements:
  • Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift and racking items up to 50 lbs.
SelectQuote Core Values:Service: We create positive customer experiences.Entrepreneurship: We create innovate & take risks.Leadership: We build & invest in high-performing teams.Empowerment: We embrace a changing environment.Courage: We challenge the status quo & drive continuous improvement.Teamwork: We help support & celebrate each other.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

SelectQuote, Inc.