
Guidewire ClaimCenter Business Analyst
- New York City, NY
- $60.00-65.00 per hour
- Contract
- Full-time
- Lead requirements definitions for complex enhancements and on-going strategic initiatives
- Identify and translate business needs into clearly defined requirements
- Create documentation inclusive of business use cases, process/data flows, traceability matrices, and report mock-ups
- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations
- Lead review sessions for completed business/functional requirements, with key business users focused on gaining consensus and final business approval
- Cultivate strong professional relations within business units to thoroughly understand business needs
- Collaborate with the development and testing teams to provide subject-matter expertise
- Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged
- Ensure future solutions are efficient and effective across all business processes, while being consistent across products
- Participate in the development and planning of the user acceptance testing activities, including test plans and scripts, based on requirements; After the planning phase, facilitate the UAT execution phase
- Work with the business lead and project manager to obtain UAT signoff
- B.A./B.S. degree
- Certified Business Analyst Professional (CBAP) is a plus
- 7+ years of business analysis experience, with 3+ years within the space of property and casualty insurance claims; Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes
- Strong experience with the development of detailed business requirements and technical specifications
- Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories
- Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation
- Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes
- Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality
- Proven track record for claims system implementation and support
- Clear verbal and written skills
- Ability to understand communication channels and can escalate appropriately
- Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc.
- Must be proficient with process modeling tools (e.g., Visio)
- Experience with visualization tools is beneficial
- Excellent problem-solving and analytical skills
- Experience supervising small teams
- Strong initiative with the ability to self-manage
- Comfortable with ambiguity and able to work through challenges to complete the objectives correctly
- Team player who works well with technical and business resources
- Able to see tasks through to completion without significant guidance
- Personal time-management skills and an ability to meet individual/team deadlines