Case Manager
- Lafayette, LA
- Permanent
- Full-time
- Determines the patient’s need for Plan of Care (POC) assessing needs.
- Assist the LCSW and patient in identifying and meeting establish goals.
- Based on identified needs, assist the patient with acquiring necessary community resources.
- Maintain an EHR record of the patient’s progress by documenting patient/Case Manager interaction and profess or lack of.
- Develop a therapeutic relationship with patient and caregivers to foster positive patient outcomes.
- Coordinates & executes activities resulting in assisting Viemed patients with compliance with respiratory equipment.
- Works with Clinical Team of differing states to assist patient with identified needs.
- Refers to appropriate reporting agencies for protection of patients.
- Attends meetings to provide education on options available for patients and provides updates.
- Attends mandatory staff meetings.
- Attends clinical trainings to enhance knowledge base for providing services.
- Assists patients with navigating medical options within the medical system.
- Monitors 02 escalations, prevoid, and pick up reports to identify needs and provide support.
- Assists patient with scheduling transport and setting up medical appointments.
- Maintain operations by following policies and procedures, participating in quality reviews and reporting needed changes.
- Provides social services needed for transitioning patients from in patient care to a home setting.
- Some travel required.
- Other responsibilities and projects as assigned.
- Associates or Bachelors Degree
- Provide license number if licensed.
- Confirmed State Licensed or certification to practice or equivalent.
- Experience working with medical insurance plans.
- Preferred- Medical experience with Geriatric Patients or those with Chronic Illness.
- Valid Driver’s License.
- Preferred- Telehealth & Telephonic Experience.
- Good listening and people skills.