Software Release Manager/Technical Project Manager

Fiserv

  • Jacksonville, FL
  • Permanent
  • Full-time
  • 1 month ago
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Software Release Manager/Technical Project ManagerFinxact, a Fiserv Company, brings innovation to the core of banking and provides a next generation core platform. Our mission is to redefine core processing, and our commitment is to be the best at what we do.What does a successful Release Manager do at Fiserv?The candidate selected for this role will be knowledgeable in software project delivery for core banking and/or financial institution software systems. The release manager serves as the lead for regularly occurring Core Finxact Platform releases and works directly with cross-functional stakeholders to deliver the services that comprise each release. Efforts will directly contribute to achieving the strategic objectives of the company.What you will do:The Release Manager is responsible for the successful planning and delivery of Finxact Platform versions, which is comprised of multiple independent services maintained by the Core and Architecture Engineering teams.
  • Release Planning:
  • Lead and refine the software delivery release planning process.
  • Work with cross-functional stakeholders to understand and report on scope, track and communicate release status, and help remove impediments to delivery.
  • Delivery Support
  • Guide and facilitate Scrum ceremonies, including grooming sessions, Backlog Refinement, Stand-ups, Sprint Review, and Sprint Retrospective, fostering collaboration and communication across the teams.
  • Oversee the use of Scrum tools and artifacts, such as boards and charts, to visualize work, track progress, and enhance team collaboration.
  • Cross-Functional Collaboration:
  • Facilitate communication and alignment between cross-functional teams, including Engineering, Quality Assurance, Product, and Integrations to ensure a cohesive release process.
  • Continuous Improvement:
  • Encourage a culture of continuous improvement, facilitating regular retrospectives to identify opportunities for enhancement in the release process.
  • Risk Management:
  • Identify and manage risks associated with release tasks, working with the team to develop strategies for mitigating potential issues and ensuring the delivery of release features.
What you will need to have:
  • 5+ years financial services experience
  • Knowledge and or experience with a variety of banking applications and detailed understanding of those interactions
  • Project management or product owner experience
  • Proficiency with Agile methodologies, practices, and tools (Atlassian Jira and Confluence). Experience working with a cross-functional team
  • Experience managing multiple projects and priorities simultaneously
  • Self-driven to meet deliverables and project timelines
  • Software Implementation and configuration knowledge
  • Baseline understanding of the principles of technology
Perks at Work:
  • We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
  • Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
  • Advance your career with training, development, certification, and internal mobility opportunities.
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
  • This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
  • All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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