Transportation Risk Analyst
Viega
- Broomfield, CO
- Permanent
- Full-time
- Evaluate existing and proposed plans/projects for their ability to meet transportation objectives.
- Manages customer shipment transit time report and makes recommendation based on the data (carrier changes, routing changes).
- Researches and analyzes freight costs, delivery methods and delivery schedules to minimize delivery costs and maximize customer satisfaction.
- Create weekly status reports, updates and KPI's related to customer transportation complaints.
- Analyze, monitor, and review trends in customer transportation concerns and disputes.
- Submits customer claim payment information to 3rd party provider.
- Thoroughly research background information affiliated with customer disputes.
- Enter data into a Viega Force and/or spreadsheet application for subsequent analysis.
- Provide PTO coverage for International Transportation Operations Desk.
- Excellent customer service and collaboration skills
- Intermediate excel, power point, and pivot table chart skills
- Ability to analyze large data sets
- Excellent problem-solving skills
- College Degree required - Business, Supply Chain Management/Logistics
- 1-2 years traffic/transportation experience preferred