Hotel Sales and Events Coordinator- Fairfield Schaumburg, IL

Paycor Hospitality LLC

  • Schaumburg, IL
  • $18.00-19.00 per hour
  • Permanent
  • Full-time
  • 27 days ago
  • Apply easily
Job Summary:We are seeking an organized and customer-focused Hotel Front Desk, Sales and Events Assistant to join our dynamic sales team for a growing hotel management company. This role supports the sales department with a focus on group sales coordination and administrative tasks for several hotel properties our sale's team supports, helping ensure a seamless experience for clients and internal teams. You'll play a key role in assisting with group bookings, event coordination, and day-to-day administrative operations for our hustling sales team.This is a great opportunity for a parent re-entering the workforce, someone with experience in hospitality wanting to experience a different side of the industry, new graduates, or someone simply looking for a meaningful role in a supportive environment.Key Responsibilities:Group Sales Support:
  • Assist Sales Manager(s) and Director with group inquiries, proposals, and contracts for meetings, events, and maintenance of group room blocks.
  • Coordinate group reservations, rooming lists, and special requirements with the front desk and reservations teams.
  • Communicate with clients and event planners to confirm details, timelines, and requirements of hotel policies and procedures.
  • Ensure accurate data entry for group bookings in the PMS and sales systems.
  • Help prepare weekly/monthly internal group memos, BEO's and maintain function sheets.
  • Follow up with client's post-event to gather feedback and encourage repeat business.
  • Assist the front desk team with any group check-in's and check-outs, and room assignment pre-blocks.
Sales and Events Administration:
  • Prepare and distribute sales reports, pace reports, and other documentation as needed on a daily, weekly, and monthly basis.
  • Maintain organized and up-to-date client files, contacts, and correspondence in CRM systems.
  • Draft proposals, contracts, and presentations for potential clients.
  • Coordinate with internal departments to support sales efforts.
Client Relations & Communication:
  • Respond promptly to incoming sales inquiries via phone, email, or walk-ins.
  • Assist in organizing site tours and follow-up communication with prospective clients.
  • Represent the hotel professionally in all interactions, maintaining a customer-centric attitude.
Qualifications:
  • Strong computer skills required (MS Office Suite-Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication skills.
  • High attention to detail, time management, and organizational skills - you will be accountable for deadlines.
  • Ability to manage multiple tasks and prioritize in a fast-paced environment.
  • A team player with a positive and professional attitude, you are the face of the sales department and our company.
Preferred Traits:
  • Previous experience in hotel sales, front office, reservations, or event coordination is a plus but not required.
  • Preferred experience in hotel or sales operation systems tools a plus, but we are willing to train the right person.
  • Previous administrative or office experience is a MAJOR plus.
  • Familiarity with group sales cycles and hotel operations, specifically for Marriott properties.
  • Customer-service mindset with a solutions-oriented approach.
Availability:
  • Monday-Friday with the availability to work weekend events when needed.

Paycor Hospitality LLC