Billing & Operations Coordinator / Executive Assistant
Route Genie
- Buffalo, NY
- $23.00-28.00 per hour
- Permanent
- Full-time
- Manage invoicing and collections by preparing, auditing and sending client invoices, following up on outstanding balances, and ensuring accurate payment records.
- Process Medicaid billing as a third-party solution for clients, including reviewing submissions, resolving errors, and maintaining compliance with Medicaid requirements.
- Support company operations by coordinating executive assistant responsibilities such as travel arrangements, conference planning, and scheduling meetings.
- Oversee office management tasks, including vendor coordination, supply management, and keeping internal systems organized and up to date.
- Act as a connector across teams, providing operations support where needed and helping RouteGenie run efficiently as we continue to grow.
- Identify process improvements in billing, collections, and administrative workflows to streamline operations and enhance accuracy.
- Experience in billing, invoicing, or accounting support (Medicaid/healthcare billing a strong plus).
- Strong organizational and multitasking skills—you thrive in a role with variety.
- A proactive problem-solver who can balance structure with flexibility.
- Excellent written and verbal communication skills.
- Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations
- Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work.
- Room to Grow: At RouteGenie, you’ll have opportunities to expand your skills, take on new challenges, and innovate in a fast-moving environment where your contributions truly matter.
- Competitive pay with annual bonus opportunity
- Health, dental, and vision insurance
- Paid time off, holidays, and flexible core business hours
- 401(k) retirement plan with company contribution
- Professional development opportunities, including training and conferences
- A collaborative, mission-driven culture where your impact is seen and valued