
Staff User Experience Designer
- San Jose, CA
- Permanent
- Full-time
- Design connected, welcoming user experiences that help people discover, understand, and trust Firefly’s creative tools.
- Build a strong point of view by listening, observing, and translating insights into action by connecting directly with the creative community.
- Uphold the highest standards of craft across UX architecture and UI design—ensuring every interaction feels intentional and intuitive.
- Champion clarity and cohesion across our tools by navigating complexity with emotional intelligence and design leadership.
- Cultivate alignment across expansive teams and diverse subject areas, supporting individuals in understanding the broader scope while maintaining attention to the particulars.
- Confidently present your thinking to senior executives, product leads, and engineers—anchored in customer empathy and respectful candor.
- Create sketches, flows, prototypes, and polished UI—adapting your process to match the problem.
- Contribute to our evolving design system, voice, and visual language, helping us scale quality and accessibility with consistency and care.
- Stay strong and adaptable through changing priorities—provide steady leadership and a sense of calm to the work.
- A portfolio that demonstrates exceptional UX and visual design across responsive, multi-surface experiences.
- Genuine empathy for customers and collaborators—your design process starts by listening and ends by empowering others.
- A proven ability to lead design within large organizations, managing complexity while building strong cross-functional relationships.
- Experience designing for user acquisition, onboarding, or adoption—balancing product goals with moments of delight and clarity.
- Strong sense of accountability—you follow through, even when the path isn’t fully clear.
- Mastery of modern design and prototyping tools (Figma, Adobe CC, etc.).
- Exceptional communication skills—able to make the complex feel simple and the human feel heard.
- Dedication to inclusive, accessible, and respectful design practices.
- Experience in creativity tools, GenAI, learning experiences, or content ecosystems.
- Familiarity with marketing flows, product storytelling, or growth surfaces—with a customer-first, brand-respectful lens.
- How your designs have been shaped by connecting with customers
- How you’ve navigated complexity within a large organization
- Where you’ve delivered thoughtful, high-craft UI experiences
- How you lead with empathy, partnership, and a calm confidence through ambiguity