Infrastructure Manager
Gymreapers
- Nampa, ID
- $100,000-120,000 per year
- Permanent
- Full-time
- Oversee both network and system administration for the company.
- Works closely with the rest of the organization to implement technical solutions and look for ways to improve our processes as the business scales.
- Leads hardware and software support, inventory, deployments, onboarding, maintenance, troubleshooting, and sunsetting.
- Assist in leading the effort of implementing a new ERP system, Fulfil.
- Researches, evaluates and recommends new and current systems, applications, and hardware.
- Monitors Company systems for performance and optimization. Analyzes and evaluates existing business processes, needs and security risks.
- Creates and maintains IT policies, SOPs, and provides necessary training.
- Responds quickly to technical issues so problems can be resolved, and our employees can be productive.
- Maintains relationships and partners with vendors to escalate and resolve issues.
- Serve as the initial point of contact in troubleshooting and resolving end user help requests.
- Monitors and checks server and firewall logs, scrutinizes network traffic, establishing and updating virus scans, and troubleshooting.
- Analyzes and resolves security breaches and vulnerability issues in a timely and accurate fashion, and conducts user activity audits where required.
- Manages the company's on-premises and cloud applications to provide a reliable and efficient computing environment.
- Responsible for installing application software; ensuring compliance with regulations and security directives; optimizing system performance; coordinating installation of new services and storage devices; replacing hardware, and managing account modifications such as password resets, additions, and deletions.
- Responsible for performing control activities in support of cyclical changes to operational workloads, data administration, data compression, reorganization of files, recovery of systems, production of reports, download/upload of information, setup and verification of files and programs.
- Performs routine maintenance and support for all network devices such as firmware updates and daily configuration changes.
- Performs installations, updates, and routine maintenance of Company systems as needed.
- Bachelor’s Degree in relevant field or related work experience.
- Experience with systems including but not limited to: Google Suite, Mac OS, Windows OS, PeopleVox, Fulfil, Brightpearl, Shopify a plus.
- 3-5 years of professional experience in Information Technology or related field.
- Information technology generalist with the ability to attain a broad awareness of all technologies and their functionalities.
- Google Workspace administration.
- Extensive knowledge of all Microsoft Windows Server Platforms. MacOS a plus.
- Experience with backup solutions and concepts.
- Outstanding conceptual and problem-solving skills.