Customer Relations Representative - State Farm Agent Team Member

State Farm

  • Knoxville, TN
  • $18.00-22.00 per hour
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION:As a customer relations rep with Laura Ash State Farm you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
  • Pivot to other lines of business
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
  • Property and Casualty Licensing

State Farm