Administrative Operations & Marketing Coordinator
Gohfr, Inc.
- Helotes, TX
- $40,000-45,000 per year
- Permanent
- Full-time
- Assist in coordinating daily delivery operations, including driver assignments, route planning, and ETA communications.
- Serve as a primary point of contact for drivers and clients for status updates, issue resolution, and service inquiries.
- Collect, organize, and maintain Proof of Deliveries (PODs) and other delivery documentation; ensure accuracy and timeliness.
- Assist in maintaining operation systems (CRM, GDS, email) and ensure data integrity.
- Support outbound marketing and lead-generation activities for multiple companies; respond to inquiries and nurture prospects.
- Create and manage email communications, calendars, and follow-ups for campaigns.
- Track marketing activity and report on basic metrics (open rates, response rates, lead conversions).
- Demonstrate an interest in sales by actively assisting in identifying, qualifying, and pursuing new leads and potential clients; coordinate with sales efforts to convert leads into paying customers.
- Own and execute the social media presence of multiple companies (LinkedIn, Facebook, Instagram, X/Twitter as appropriate).
- Generate and send client invoices, process payments, and track accounts receivable.
- Post job openings, screen resumes, conduct initial phone screens, and coordinate interviews.
- Maintain applicant tracking, schedule interviews, and manage onboarding of contractors as required.
- Act as the main point of contact for candidates and new hires; ensure compliance and documentation.
- Education: High school diploma or equivalent; associate degree or bachelor’s.
- Experience: 2+ years in administrative support, operations coordination, marketing, or small business administration; experience in logistics or courier/home delivery is a plus.
- Software: Proficiency with Microsoft 365 or Google Workspace; basic design/graphics tool comfort (Canva, Adobe Spark) is a plus.
- Communication: Demonstrated excellent written and verbal communication; professional phone etiquette.
- Social media: Comfortable creating content, scheduling posts, and engaging with audiences; basic analytics understanding.
- Organizational skills: Strong multitasking, time management, and attention to detail; ability to prioritize in a fast-paced environment.
- Problem-solving: Proactive, self-starter with good judgment and a customer-service mindset.
- Recruiting: Familiarity with posting roles, screening applicants, and onboarding processes.
- Availability: Willingness to work flexible hours as needed to support operations.
- Reliability, integrity, and ability to handle confidential information.