Cellular Sales and Customer Service Associate
Golden View Solutions
- Hollywood, FL
- Permanent
- Full-time
- Drive residential customer engagement and brand loyalty through dynamic customer engagement and sales interactions
- Execute strategic sales to achieve and exceed outreach and sales metrics
- Develop and maintain a deep understanding of AT&T products and services to effectively communicate value propositions
- Identify customer needs and tailor solutions by actively listening to their needs, questions, and requests
- Work with customers directly to manage their accounts, set up devices, and be a part of their full cellular sales cycle
- Collaborate with Cellular Sales and Customer Service Associate team members to share best practices and contribute to a high-performance sales culture
- Actively participate in training and development opportunities to enhance sales skills and product knowledge.
- Interpersonal and communication skills with the ability to connect with diverse customers.
- Proven ability to work effectively in a fast-paced sales and customer service environment.
- A results-oriented mindset with a track record of achieving sales goals.
- Excellent problem-solving and negotiation abilities
- Prior experience in sales, retail, hospitality, or similar customer-facing roles
- A positive attitude and a passion for delivering exceptional customer experiences.
- Basic understanding of sales principles and customer service best practices.