
Epic Applications Systems Analyst III-Anesthesia/ OpTime
- Portland, OR
- Permanent
- Full-time
- Collaboratively, with users and IS peers, works to understand and capture business needs and to develop requirements and detailed specifications for moderately complex applications.
- Analyzes and documents application processes and functions.
- Defines design alternatives and recommendations, often in collaboration with business partners or vendors.
- Builds or configures systems.
- Develops and executes test scripts to ensure software accuracy, completion and validity.
- Develops IS internal procedures and documentation.
- Works with customer to troubleshoot and solve complex problems and provide production support.
- Communicates with customers regarding the status and completion of requests, in an agreed-upon, timely manner and/or in accordance with an applicable Service Level Agreement (SLA).
- Documents in the ITSM system to define standards.
- Thoroughly and diligently follows change control processes, when applicable.
- Follows IS-defined support model and expectations in communicating with customers.
- Proactively mentors teammates.
- Effectively facilitates large group meetings, discussions, or workgroups with peers, customers and/or vendors to drive for results and create momentum for problem solving.
- May serve on committees or take on other leadership functions, representing the team in broader organizational initiatives.
- Uses Lean and ITIL principles to investigate and improve existing inter- or intra-team processes.
- Manages small to medium projects to Legacy IS standards.