Client Experience Specialist

Auffenberg Dealer Group

  • Shiloh, IL
  • Permanent
  • Full-time
  • 20 days ago
Client Experience SpecialistUnlimited Earning Potential – $42K+ Commission5-Day Work Week | Paid Training | Full Benefits | Career GrowthAuffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you’ve worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role — your ability to make people feel valued is exactly what we’re looking for.We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring.We don’t just sell cars — we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees’ time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role!What You’ll DoBuild genuine relationships with customers through active listening and clear communicationLearn and present vehicle features, benefits, and options in a way that’s easy to understandWork closely with managers, teammates, and our business development team to ensure customers have a seamless experienceFollow up with customers and maintain connections for future needsHelp us maintain Auffenberg's reputation for integrity, service, and customer careWhat We’re Looking ForMotivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!)Friendly, engaging personality with strong people skillsPrevious experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plusExcellent communication skills, both verbal and writtenTeam-oriented with a strong work ethic and positive attitudeComfort using technology and CRM tools to stay organizedWhat We OfferIncome potential of $42K+ annually with commission and bonuses5-day work week (we respect your time!)Paid training and ongoing professional developmentWe promote from within — real career growth opportunitiesFull benefits: 401(k), health, dental, PTO, employee discountsA culture that values people first — both customers and employees.Family First OrganizationWe are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Auffenberg Dealer Group