Senior HRIS Analyst - ServiceNow Corporate Real Estate

Unum

  • Portland, ME
  • $73,300-150,500 per year
  • Permanent
  • Full-time
  • 1 month ago
When you join the team at Unum, you become part of an organization committed to helping you thrive.Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:Award-winning cultureInclusion and diversity as a priorityPerformance Based Incentive PlansCompetitive benefits package that includes: Health, Vision, Dental, Short & Long-Term DisabilityGenerous PTO (including paid time to volunteer!)Up to 9.5% 401(k) employer contributionMental health supportCareer advancement opportunitiesStudent loan repayment optionsTuition reimbursementFlexible work environments*All the benefits listed above are subject to the terms of their individual Plans.And that’s just the beginning…With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!General Summary: Unum is looking for a Senior HRIS Analyst to join the HR Technology team supporting our Corporate Real Estate, Safety and Security, and Facilities technology! This HRIS position will have well rounded, hands-on technical and functional experience supporting corporate real estate technology, specifically with the ServiceNow Field Service Management module.As a Senior HRIS Analyst, you will implement, configure, maintain, and support software platforms for Corporate real estate systems (ServiceNow, Airtable, Modo, etc.) You will identify how to leverage CRE systems and/or application functionality more effectively on a global basis, proactively recommending and driving process improvements and innovative solutions that add value to the business.The ideal candidate will define and configure systems in support of business strategy and process. To be successful in this role you should be passionate about partnering with business leaders and cross functional teams, managing technical vendors, and improving the employee experience.Principal Duties and Responsibilities
  • Maintain knowledge and expertise of Workday, ServiceNow and other technologies to act as a super user and functional expert for the People & Communications department and internal customers.
  • Responsible for system configuration in several P&C functional areas including understanding business process/workflow setup and modification, security, etc. as determined by business requirements.
  • Identify how to leverage P&C systems and/or application functionality more effectively on a global basis in support of business strategy, process and automation.
  • Proactively recommend and drive process improvements and innovative solutions to add value to the business.
  • Participate in the identification and implementation of new systems (if appropriate) as well as ongoing assessment, management and administration.
  • Partner with functional areas, process owners and business partners on capabilities of Workday, ServiceNow and other technologies. Research product roadmaps and recommend how Unum can best leverage functionality to support business goals and objectives.
  • Act as lead technology SME for one or more functional areas, as assigned.
  • Support projects that require multiple resources, dependencies, and ensuring objectives are delivered on time. Manage small-medium sized projects.
  • Serve as a team member for HRIS system projects and initiatives. Articulate deliverables and contribute to the development of project timelines. Update project plans, define scope and assist in managing resource requirements.
  • Perform thorough problem analysis, including problem re-creation, resulting in resolution.
  • Troubleshoot system and integration issues by identifying root cause and implement/oversee required correction to prevent recurrence.
  • Serve as liaison between vendors and/or internal customers to identify requirements and make minor system changes to processes.
  • Develop, review and updates system documentation in the event of changes or new implementation.
  • Provide oversight for Tier 3 inquiries/questions from end users and support HRIS Analysts to determine the root cause (i.e. system configuration, data integrity, network, etc.) and provide resolution to the end user/P&C organization.
Job Specifications
  • Bachelor’s degree (Computer Science, Human Resources or a related field) or equivalent experience.
  • Minimum of 3-5 of HRIS business analysis experience or relevant experience.
  • Demonstrated project management skills for small-medium sized projects and the ability to manage multiple assignments simultaneously while meeting deadlines and quality standards.
  • Strong analytical, organizational and problem-solving skills, including systems configuration skills and data analysis.
  • Strong organizational, interpersonal, communication and customer service skills with both technical and functional end users.
  • Demonstrated ability to support and implement efforts to standardize, optimize and simplify processes and technical solutions.
  • Ability to partner with customers on negotiating needs, interpreting requirements and translating results for analysis.
#LI-TS1~IN1Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $73,300.00-$150,500.00Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.Company: Unum

Unum