Technical Service Representative (Mobile,Alabama)

AkzoNobel

  • Houston, TX
  • Permanent
  • Full-time
  • 5 hours ago
About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.For more information please visit© 2024 Akzo Nobel N.V. All rights reserved.Job PurposeThe purpose of this role is to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers.Key Responsibilities
  • Generate and maintain accurate records and application reports of company products. This includes day-to-day environmental conditions as well as surface preparation and relevant coating application information.
  • Attend scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process.
  • Advise customers of products and schemes based on vessel service environments and performance expectations. Proper knowledge of industry standards (i.e., SSPC, NACE ISO, Etc) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e., single-feed airless, Conventional, and plural component).
  • When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire a resolution. When conditions are not resolved to meet the specification document, accordingly to the exception report.
  • Lifts 100 pounds 10
  • Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications.
  • Other duties as assigned
Level of AutonomyEmployee is expected to perform these company success factors independently:
  • Helps the customer
  • Achieves expected results on time
  • Understands the need to learn
  • Open to change and new ideas
Job Requirements
  • High school graduate (College Degree Preferred)
  • 5 years basic technical/sales experience
  • Proficient with Microsoft Office software
  • Ability to communicate effectively through verbal and or written skills
  • Ability to travel
  • Understands marine industry terminology and practices
  • Knows coating application, techniques, and parameters.
  • Ability to apply principles of observation, logical, or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions based on the evidence; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form. Deal with several abstract and concrete variables.
  • Experience in marine vessel M&R and NB
  • Read: Ability to read newspapers, periodicals, journals, manuals, dictionaries, thesauruses, encyclopedias, safety rules.
  • Write: Ability to prepare business letters, expositions, summaries, and reports, using prescribed format. Must be able to prepare technical reports and maintain proper diaries as well as be able to document time and motion.
  • Speak: Ability to participate in group discussions and debates; to speak extemporaneously on a variety of subjects. Ability to speak coherently, accurately, and precisely.
  • Hear: Ability to detect emergency and safety alarms and increase awareness in high-risk areas.
  • Computer literate with the ability to utilize technological tools (i.e., PC, Smart Phone, iPad, etc.) and supporting software systems and iOS apps to effectively and accurately record data and generate technical reports.
  • May have to work around water, therefore must have the ability to swim and or learn to swim
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.Requisition ID: 48703#LI-HE1

AkzoNobel