Bilingual Client Care Coordinator - Korean Speaking
Sul Lee Law Firm, PLLC
Dallas, TX
Permanent
Full-time
30 days ago
Apply easily
Are you passionate about helping others and interested in the legal field? Sul Lee Law Firm, PLLC, is looking for a friendly, organized, and bilingual (Korean/English) Client Care Coordinator to join our fast-growing team in Dallas! This is a great entry-level opportunity for someone with strong communication skills and a desire to work in a professional office environment. We’ll provide training and mentorship, so prior legal experience is helpful but not required. Responsibilities: What You’ll Do As the first point of contact for our firm, you’ll play a key role in welcoming potential clients and helping them take the first steps in their legal journey. You’ll be part of a supportive team that values compassion, teamwork, and personal growth. Your responsibilities will include: • Answering phone calls and greeting visitors with professionalism and care • Gathering information from new potential clients and helping them feel heard and supported • Scheduling consultations and managing attorney calendars • Inputting client information into our system accurately • Explaining basic firm services and helping prospective clients understand the next steps • Following up with potential clients who haven’t yet scheduled a consultation • Supporting the marketing and operations team with client outreach and feedback collection Qualifications: What We’re Looking For • Fluent in Korean and English (Required) • Prior customer service or hospitality experience highly valued — especially in roles involving personal interaction (e.g., front desk, hotel, concierge, clinic, retail, call center) • Strong client-first mentality: you’re calm under pressure, and genuinely enjoy helping others • Polished, professional communication skills — both written and verbal • Detail-oriented with strong organizational and time-management skills • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) • A self-starter and team player with a proactive mindset • Flexible and adaptable in a fast-paced, client-facing environment About Company: Founded in 2013, Sul Lee Law Firm is a business, commercial, and IP litigation law firm dedicated to providing practical, strategic legal solutions. With a growing team of attorneys and professionals, we are passionate about partnering with clients to navigate growth, manage risk, and achieve success, while cultivating a workplace that values professional excellence, diversity, and personal growth. Why Join Us? At Sul Lee Law Firm, we value not just what you do, but who you are becoming. We provide a friendly, respectful work environment with room to grow and develop your skills in the legal field. Benefits (after 90-day probation): Health, dental, and vision insurancePaid time off (PTO)401(k) with 4% company matchProfessional development assistance