
Shuttle Driver I
- Anchorage, AK
- Permanent
- Full-time
- Safely operate 15-passenger vans on scheduled or on-call routes between the airport, hotels, and other authorized locations.
- Adjust pickup/drop-off timing in coordination with dispatch and flight schedule updates.
- Maintain communication with dispatch via radio or phone regarding assignments and routing.
- Conduct vehicle inspections before and after shifts; promptly report safety or mechanical issues.
- Keep vehicles clean, fueled, and ready for service.
- Load and unload luggage, including items up to 70 pounds.
- Greet crew members professionally and assist with boarding as needed.
- Record trip details such as passenger counts, mileage, and times, using company logs.
- Follow airport driving rules, ramp access procedures, and internal safety policies.
- Stay reachable during shifts to support dispatch coordination.
- Communicate any delays, road conditions, or hazards to dispatch and other drivers.
- Perform other duties as assigned by the Transportation Manager or Dispatcher.
- Must be at least 18 years of age.
- Valid Alaska state driver’s license; must meet insurability standards.
- High school diploma or GED equivalent.
- Must be legally authorized to work in the United States.
- Able to obtain and maintain airport security clearance and ramp driving privileges.
- Must pass a criminal background check, fingerprinting, and pre-employment drug screen as required for airport access.
- Able to lift and carry items up to 70 pounds without assistance.
- Comfortable working outdoors in all weather conditions (rain, snow, wind, heat).
- Strong English communication skills (verbal and written).
- Willing and able to work nights, weekends, holidays, and irregular shifts.
- Punctual, dependable, and able to work independently under pressure.
- Basic proficiency in communication tools (radio, text/email, dispatch systems).
- 1–2 years of recent driving experience in a shuttle, hospitality, or customer service environment.
- Familiarity with airport layouts and local Anchorage roads is beneficial.
- Experience driving in snow or icy conditions is a plus.
- Excellent interpersonal and customer service skills.
- Composed and courteous in fast-paced, high-pressure environments.
- Strong attention to safety, detail, and schedule adherence.
- Ability to follow verbal and written instructions precisely.
- Self-motivated with a team-first attitude.
- Able to sit, stand, walk, bend, kneel, and climb in and out of vehicles throughout the shift.
- Must be able to lift/move objects up to 50 lbs frequently and 70 lbs occasionally.
- Visual and auditory ability required to safely operate a vehicle and communicate effectively.
- Regular exposure to weather conditions including cold, heat, snow, and rain.
- Non-exempt hourly position; eligible for overtime per company and federal guidelines.
- Shift schedules vary and may include holidays, evenings, weekends, and split shifts.
- Uniforms may be provided and must be worn while on duty.
- Work is primarily conducted outdoors and around airport activity zones.
- May be exposed to moderate to high noise levels (hearing protection available when needed).
- Able to read and interpret flight schedules, safety protocols, and written instructions.
- Able to complete trip reports and basic logs using whole numbers and time formats.
- Apply sound judgment to resolve scheduling, routing, or service issues.
- Adapt quickly to changing flight schedules, road conditions, or unexpected service needs.