
Staff Infrastructure Engineer
- Springdale, AR
- Permanent
- Full-time
- Infrastructure Maintenance: Perform regular maintenance and updates on servers, networks, and other infrastructure components to ensure optimal performance and reliability.
- Support and Troubleshooting: Provide technical support for infrastructure-related issues, diagnose problems, and implement solutions promptly.
- Implementation: Assist in deploying and configuring new infrastructure components, ensuring they meet business requirements and standards.
- Monitoring: Implement and manage monitoring tools to track the health and performance of the infrastructure and respond to alerts and incidents.
- Automation: Develop and maintain automation scripts to streamline infrastructure management tasks and improve operational efficiency.
- Security: Ensure that infrastructure components are secure and compliant with industry standards and regulations.
- Collaboration: Work closely with other IT teams, including development, operations, and security, to ensure seamless integration and support of infrastructure services.
- Documentation: Maintain comprehensive documentation of infrastructure configurations, procedures, and troubleshooting guides.
- Perform other assigned job-related duties that align with our organization's vision, mission, and values and fall within your scope of practice.
- Monitor and optimize WAN and internet performance to meet business needs.
- Collaborate with IT teams to support network-related needs and projects.
- Provide technical guidance and mentorship to junior network engineers and managed service provider.
- Participate in strategic planning for network infrastructure and technology initiatives
Education: Bachelor’s Degree or relevant experience. Computer Science or Computer Engineering Preferred.
Preferred Certification(s): Any relevant IT Certification.
Experience: 7+ years of relevant and practical experience.Special Skills:
- Networking experience in an Enterprise environment including:
- Cisco and/or Cisco Meraki switch and wireless administration, configuration, and troubleshooting.
- WAN & Internet design and configurations for high availability and load balancing.
- Experience with network design and lifecycle.
- Advanced level understanding of other network technologies including DNS, DHCP, Load balancing, and cloud networking.
- Problem-solving: Excellent problem-solving and analytical skills.
- Communication: Strong stakeholder management and communication skills.
- Leadership: Excellent leadership and team motivation skills.
- Strategic Thinking: Strategic thinking and business acumen.
- Emotional Intelligence: Understanding and managing team dynamics effectively
- Presentation Skills: Delivering technical presentations to both technical and non-technical audiences.
- Change Management: Guiding teams through technological transitions and upgrades.
- Stakeholder Management: Building and maintaining relationships with key decision-makers.