Landscape Maintenance Regional Manager

Rotolo Consultants Inc

  • Panama City Beach, FL
  • $60,000-90,000 per year
  • Permanent
  • Full-time
  • 13 days ago
Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!AS A REGIONAL MANAGERYou will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.Department: Landscape MaintenanceReports To: Division ManagerFLSA Status: ExemptREGIONAL MANAGER DUTIES INCLUDE
  • Manage and direct Overall Customer Experience
  • Direct initial Site Assessments to determine what our program will fix and won’t
  • Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
  • Manage overall program execution according to SOS
  • Perform regular site audits to ensure quality standards
  • Create and manage Opportunity Pipeline per property
  • Work with customer to establish annual enhancement budget
  • Photo document growth and improvement of key areas per property annually
  • Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
  • Oversee prompt response to customer generated issues and manage appropriate resolution
  • Conduct annual contract review and renewal with customers
  • Direct and assist Area Managers daily
  • Work with Area Managers to meet or exceed property GM budgets
  • Participate in meetings and assist Division Manager in overall leadership of the Division
  • Other duties may be assigned.
QUALIFICATIONS
  • Bachelor’s Degree is preferred.
  • 3-5 years related industry experience.
  • Will be required to obtain relevant industry certifications within 12 months
  • Experience in business management, including basic accounting skills.
  • Valid driver’s license and clean MVR.
COMPENSATION / BENEFITS
  • $60,000.00 - $90,000.00 per year
  • Medical, Dental, Vision, Liability and several more supplemental insurance options
  • 401K plan with partial match*
  • Paid Vacation, Sick Leave and Holidays*
EDUCATIONBachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.LICENSEDriver's License (Class E and above) and clear Motor Vehicle Record (MVR).KEY PERFORMANCE METRICS
  • Sales to budget
  • GM to budget
  • Customer Retention
  • Service Quality Score
  • Customer Satisfaction Score
EXTRAORDINARY WORK CONDITIONS
  • Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
  • Extensive driving within designated work areas
  • Must be capable of working outdoors and visiting job sites on a regular basis
EQUIPMENT/ MACHINERY USED
  • Computers and peripherals
  • Multi-line telephone system
  • All office equipment, copy machine, fax machine etc.
RCI is an Equal Employment Opportunity and E-Verify Employer.

Rotolo Consultants Inc